# Hansel de Villa

> Software Engineer at Safeway Philtech Inc.

Location: San Jose, California, United States
Profile: https://flows.cv/hanseldevilla

## Work Experience
### Software Engineer @ Safeway Philtech Inc.
Jan 2017 – Present | 32nd St cor 2nd Ave, 20th floor BSO Bldg. BGC Taguig

### Desktop Support Specialist - Service Desk @ Safeway Philtech Inc.
Jan 2014 – Jan 2017 | RCBC Plaza, Ayala Blvd corner Buendia Makati City Philippines
Desktop Support Specialist - handling first call resolutions for Safeway/Albertsons employees issues both on software applications and hardware configurations.

### Technical Support Representative - Time Warner Cable @ [24]7
Jan 2013 – Jan 2014 | Valero St. Makati
Technical support representative - handling calls with Time Warner Cable customers issues in U.S.

### Advance Customer Service Support @ SPi Global
Jan 2013 – Jan 2013 | N. Garcia St. Makati City
Dish Satellite Networks - handling both billing and technical network issues of Dish customers in U.S.

### Technical Support Representative - Hewlett Packard Laptop (KV) @ Sitel
Jan 2012 – Jan 2013 | Pioneer, Mandaluyong City
Technical Support Representative - handling calls for Hewlett-Packard laptop customers in America.

### Government Elected Official - Barangay Council @ Government Elected Official
Jan 2010 – Jan 2013 | Barangay 844 - Obesis Street
Served our community as an elected official through various Municipal and local projects approved by the local municipal and barangay councils.
Acted as a Budget and Appropriation/ Public Works Committee head during tenure.

### Technical Support Representative - Dell @ Stream Global Services
Jan 2012 – Jan 2013 | Makati City, Philippines
Technical support representative - handling customers call for Dell desktop and laptop issues in U.S.

### Self Employed @ E-load Sub Dealer
Jan 2002 – Jan 2009 | Pandacan Manila
Supplier for electronic loading for Smart/Globe and Sun telecom companies for 30 - 50 retailers.

### System Implementation Specialist @ National Bookstore
Jan 1997 – Jan 2000 | Quad Alpha Bldg. Pioneer St. Mandaluyong
System Implementation Specialist - handling  on site systems training for Fujitsu/WeServ POS conversion of National Bookstores in various sites. Pre and post stage implentation  of Software POS.

### System Administrator @ Toyota Otis Philippines
Jan 1996 – Jan 1997 | Otis Philippines
Working with a franchised Toyota store where major functions is in maintaining and supporting both store's  system and Local area networking for the entire store. Installation/setting up computers and system applications provided by Toyota Motors Philippines.

### Junior Programmer @ GTVL Manufacturing Industries Inc
Jan 1995 – Jan 1996 | Sucat Parañaque, Philippines
Worked as junior programmer spending mostly on the conversions of Systems from DBase to Foxpro and stream lining of databases.


## Education
### Bachelor of Science in Computer Science in Graduate
Technological University of the Philippines

### Secondary School in Graduate
Manuel A. Roxas High School

### Primary School in Graduate / Accelerated Class
Justo Lukban Elementary School


## Contact & Social
- LinkedIn: https://linkedin.com/in/hansel-de-villa-13828097

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Source: https://flows.cv/hanseldevilla
JSON Resume: https://flows.cv/hanseldevilla/resume.json
Last updated: 2026-04-11