Used java and RESTful interfaces to automate workflows for configuration and administrative tasks. Built tools to expose and verify configurations and identified ~300 misconfigured database entries. Reduced the time to complete a daily administrative task by 90%.

I am a student employee with Residential Networking. We solve nontrivial computer and networking problems brought to the IT center by students and faculty, and while we are not authorized to break warranties, I can assist or direct in solving hardware problems, and I help resolve problems with on-campus wired and wireless networks during house calls or at the IT center as part of my duties. I interact with customers during every shift but ResNet is focused on technical support.