# Hari Prasad Sureshkumar

> Lead Software Engineer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/hariprasadsureshkumar

Full stack engineer with more than 5 years of experience building and managing web applications using Java, JavaScript, React JS and Node JS
Website - https://hariprasads.github.io/

## Work Experience
### Lead Software Engineer @ Cloud Software Group
Jan 2025 – Present | San Ramon, California, United States

### Senior Software Engineer @ Cloud Software Group
Jan 2023 – Jan 2025 | Santa Clara, California, United States

### Senior Member Of Technical Staff @ TIBCO
Jan 2021 – Jan 2023 | San Diego, California, United States

### Member Of Technical Staff @ TIBCO
Jan 2017 – Jan 2021 | Palo Alto, California

### Web Developer Intern @ IndiaBoulevard
Jan 2016 – Jan 2017 | San Francisco Bay Area

### Web Analyst @ Freshdesk Inc.
Jan 2014 – Jan 2015 | Chennai
●	Played a key role in shaping the Freshdesk’s product marketing strategies. Design and develop website, landing pages and responsive emails to implement A/B testing to study User behavior and Content performance through web analytics.
●	Study and analyse web traffic through google analytics and create dashboards, charts and reports to monitor the process of campaigns using google analytics, excel, etc., 
●	Developed an attribution model algorithm to analyze and study the Customer behavior and best path flow through Freshdesk's website using web analytics.
●      Developed a robust multi-channel attribution algorithm to measure ROI and ensure effective functioning of marketing channels. 
●      Established the Joint Business Plan with Google India with an objective to grow Freshdesk’s business across the globe.

### Technical Support Engineer @ Freshdesk Inc.
Jan 2013 – Jan 2014 | Chennai Area, India
●  Provide technical support expertise to clients like developing custom UI portal, custom app integration, data migration and bug fixes. 
●  Manage new feature requests by collaborating with the product management team to prioritize features based on technical requirements and feature scope. 
●  Handle support from L1 – L3 through our ticketing system.
●  Create Knowledge Base content and solution articles for Self-service Helpdesk portal.
●  Handled customers from various geographies like US, Canada, Australia and Europe and helped them with their onboard process.


## Education
### Master’s Degree in Computer Software Engineering
San José State University

### Bachelor's degree in Information and Communication Technology
Sastra University

### Full Stack Web Development Certification in Computer Software Engineering
freeCodeCamp


## Contact & Social
- LinkedIn: https://linkedin.com/in/hari-prasad-sureshkumar-02001074

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Source: https://flows.cv/hariprasadsureshkumar
JSON Resume: https://flows.cv/hariprasadsureshkumar/resume.json
Last updated: 2026-03-30