Harriet is a multidisciplinary Designer based in Irvine, California. Currently she is on her second contract with Intuit as a Senior Product Designer on the Data Exchange team, delivering customer facing experiences to maintain customer bank connections.
Drove design contribution in unifying 3rd-party integrations experiences in Intuit App Marketplace, reducing dev time.
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Consistently delivered E2E platform solutions for data connection experiences, shaping how millions of customers connect and manage their financial data.
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Partnered cross-functionally to improve data freshness & accuracy, strengthening trust across QuickBooks and TurboTax.
Led and shipped various end-to-end growth features and experimentations across Onboarding, Package Tracking, Shop, Social Sharing, with an emphasis in visual storytelling and motion design.
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Contributed and maintained component based design system with engineering partners with an emphasis on accessibility and native-first experiences.
Designs for public and industry facing SaaS healthcare management solutions under fast paced, highly iterative environment. Significant contribution to projects including Othena, a COVID-19 vaccination solution with government health care agency partnership to vaccinate 3-million local residents, and its parent platform, CURA Patient. Responsibilities includes:
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Gathering user pain points through cross functional collaboration with project manager, business analysts, industry stakeholders, etc..
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Iterating on workflows, journey maps, prototypes to develop intuitive user journey at scale.
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Leading and maintaining scalable, cross-platform design system,including setting standards for accessibility with Design and Development team.
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Creating communication and value proposition documents to secure partnerships at local and national levels.
