# Harshitha Rao > Senior Software Engineer at LinkedIn Location: San Jose, California, United States Profile: https://flows.cv/harshitha I am the person who has quickly learnt varied technologies involved in building highly scalable web/mobile applications,systems integrations, product MVP and APIs to companies that love working lean and growing fast. My career is marked by * Strictly follow Extreme programming principles, Continuous integration, Agile methodologies, Continuous improvements, Pair programming, Simple design, Refactoring, Collective ownership, Coding standards * Strictly follow Test driven development to develop a maintainable, flexible, easily extensible SOLID code: * Design, Develop, Test, deploy a critical project api of property rental/sales consumer website serving ~90M projects/properties for ~11M property buyers across Asia, improve performance by code optimisations and scale kubernetes cluster thereby increasing company's revenue by 30%. * Worked on revamping existing only desktop financial investment website to support both desktop and mobile web there by increasing the user traction by 2times and the website currently serves ~2M users. * Design, develop, test, deploy a react native app from scratch on a financial investment app to support iOS, Android apps, desktop, mobile web which is now having 500k+ downloads * Lead a team designing, developing, testing both backend and frontend code, mentoring juniors, analysing CI/CD tools, setting up automation framework and automating release process using Jenkins. ## Work Experience ### Senior Software Engineer @ LinkedIn Jan 2021 – Present | Sunnyvale, California, United States *Lead and delivered the feature “Finding the internal roles” under the LinkedIn profile picture “Open to” section within 2 months as part of our CEOs ask increasing the internal mobility within their company. * Self Serve Activation: Managed the entire development and timely rollout of the project. Achieved an impressive Activation Success Rate of 49.42% for SSO and 16.85% for Non-SSO accounts, marking the most significant increase in Activation Success Rate attributed to a single project, consequently boosting the Weekly Skilled Learners. * Enterprise Authentication Identity updation to handle security: Led the planning, design, development, testing, and successful implementation of a unified authentication system across all 13 applications within the LinkedIn Learning codebases. Simultaneously addressed a critical security vulnerability during the transition between these learning applications, ensuring seamless integration without any disruptions. * Trending LinkedIn Learning Courses of an organization Activation emails: Lead the design, development, testing, deployment of creating offline spark job of curating Trending Courses of an Organization and sending out LinkedIn Learning Activation Emails to 10M users every month thereby increasing 2.5% Click Through Rate every month. * Role Assignment Emails using Samza Beam: Design, develop, test end to end flow of processing Kafka events on assigning a role to a user in LinkedIn Learning admin, filtering, data massaging and sending email with right data to the LinkedIn Learning user also supporting localization. This increased the robustness, performance, debuggability of the role assignment email and created a common batch/stream processing data pipeline for other email processes. * Help Center Search using Azure SaaS: Built, designed, developed Search Platform APIs required to serve Help Center Search serving 600 millions LinkedIn users by utilizing Azure Search, Autocomplete, Facets, Spell Check APIs. ### Software Engineer @ LinkedIn Jan 2020 – Jan 2021 | Sunnyvale, California, United States * Help Center Search using Azure SaaS : Built, designed, developed Search Platform POC to serve LinkedIn Help Center Search using Cloud Computing(Azure) components such as Azure Search As A Service, Azure Cognitive Services like LUIS, Bing Spell Check, Azure Blob Storage. This involved the goal of improving Search relevance, Query Autocomplete, Faceted Search, Fuzzy Search of Help Center Articles eventually reducing the number of Customer Support Tickets thereby saving huge money for LinkedIn and increasing the User Experience. * LinkedIn’s Internal search (Cinco): Designed and developed ETL(Gobblin and Spark) jobs to fetch LinkedIn User Settings data from HDFS to MySQL for further processing and displaying the user related info in Cinco Search profile based on the settings thereby respecting data privacy. * Customer Support Agents CRM Portal (SidebarIn): Customer Agent Portal which allows the agent to link the OSC profile with SFDC account which also display’s the linked Dynamics 365 account details in One click. Thereby the Agent can see all the CRM’s data associated to a Customer in One place. • Lead the team to design, collaborate, develop, test, deploy end to end and released the entire project in 4 months solely. • Time to solve a Customer issue got reduced from 11 mins to 4 mins per issue, per agent thereby exponentially increasing the Support Agent’s productivity. ### Senior Associate @ MavenHive Technologies Pvt Ltd Jan 2017 – Jan 2019 | Bengaluru Area, India Asia’s leading property portal (PropertyGuru): * Lead the distributed team(remote) to design and develop scalable, performant and maintainable APIs using micro service architecture with a new data model serving ~90M properties/projects to ~11M users, 30k property agents which doubled websites's performance. * Handled the migration scripts to run on all the environments including prod to make sure all the old data(including images/videos) is migrated to new database having new schema. * Design, developed and scale API to serve Indonesia, Malaysia, Thailand by supporting multiple languages thus increasing the user traction by 45%. * Designed, developed and scaled the primary backend API to handle thousands of concurrent requests using methods of restructuring and optimizing code, reconfiguring Kubernetes, implementing Redis cache. Singapore’s leading telco platform (CirclesLife): Designed, developed, tested a new product from scratch to maintain interesting events happening around the city and removed the dependency from M1(Singapore communication provider). * Worked on user retention and traction features in Circles Life App having 100K+ downloads. Training for Major Creative technology consultants: Trainer for 2-3years experienced developers in a bootcamp on Test Driven Development, Clean code, Good design, React introduction, React with Redux. Played a role of Coach/Client for simulating a project from scratch using react with redux. Training for Major Cloud Services Provider: Worked as a trainer on Test Driven Development(RSpec), UI testing(Cucumber) to enable the client team to deliver a complex tech upgrade(rails 1 to rails 5 upgrade). ### Senior Consultant @ Ajira Tech Jan 2017 – Jan 2017 | Bengaluru Area, India Asia's leading Digital Wealth Service Provider: * Lead the TrackWealth team and was involved in an end-to-end software development (SDLC) including technical decisions of choosing app deployment tools, continuous integration tools to deliver the high quality, well tested code and release at the stipulated time. * Solely analysed iOS mobile app deployments tool in co ordination with company CTO, setup the deployment process and integrate with Jenkins to automate the whole iOS app deployment process for quicker and easy deployment cycle. * Solely setup of automation framework using Appium, setup Jenkins jobs, automated deployments to Hockey, TestFairy * Worked on significant features on both iOS frontend using Swift and rails backend features ### Product Engineer @ Scripbox Jan 2016 – Jan 2017 | Bengaluru Area, India India's most trusted online investment service: * Rearchitected a monolith financial investment website to micro service. Worked on Front end to serve both desktop and mobile web having ~2M users. This doubled the number of users(investors). * Designed and developed on both frontend(react js) and backend(rails) features like Investment history, user registration flow, Image upload, etc., * Built React native app to support iOS, Android apps, desktop, mobile web thus increasing product revenue by 50%. The app has 500k+ downloads. Lead the end-to-end software development (SDLC) including creating MVP, requirements gathering, story/task creation, estimation, design, development, testing, deployment. This was done in a team of 2 developers and directly gathering requirements from CEO. * Analysed complex customer issues and solved the production issues with a quick turnaround time ### Developer @ ThoughtWorks Jan 2012 – Jan 2016 | Bengaluru Area, India * Business Health Dashboard: Analyzed data (MDX queries), developed easy visualized data driven graphs using d3 to represent company’s cash balance, revenue, invoices enabling visual stats of the company's status, growth, metrics. This could help make better plans from company's growth perspective. * Worked on processing and massaging complex data coming from varied sources in multiple services using Functional Programming language (Clojure) and efficiently handled concurrent requests. * Micro services used to fetch data from MySQL, Excel, Saiku. JSON data was being generated using parallel processing of clojure which was further consumed by client side application to render Information like Utilization, Forecasted revenue, actual revenue, global demand forecast , Account and Project level revenue earned in the company, Invoices on different Accounts and Projects, Cash Balance in the company which is represented using graphs(d3 and svg) Staffing System: * Removed rails n+1 queries throughout the application thus increasing the performance by 30%. * Doubled the Performance of features like Skill search, experience, roles. * Travelled to Brazil to successfully handed over the whole product along with KT. ## Education ### Bachelor of Engineering (B.E.) in Computer Science National Institute of Engineering Jan 2008 – Jan 2012 ### Sadvidya Pre University College Jan 2006 – Jan 2008 ### Sadvidya High School - India Jan 2004 – Jan 2006 ## Contact & Social - LinkedIn: https://linkedin.com/in/harshitha-rao-a4451236 --- Source: https://flows.cv/harshitha JSON Resume: https://flows.cv/harshitha/resume.json Last updated: 2026-03-22