# Hassaam Ali > Mobility Strategy at Uber | MIT | x Amazon; Careem; P&G Location: San Francisco, California, United States Profile: https://flows.cv/hassaamali ## Work Experience ### Fleet GTM Strategy Lead @ Uber Jan 2026 – Present | San Francisco, CA ### Senior Program Manager - Digital & Devices Customer Experience @ Amazon Jan 2024 – Jan 2025 | Seattle, Washington, United States Own 'voice of customer' programs for Alexa and Echo devices. I translate user pain points to product development goals. Own development roadmap of internal support tools for diagnosis and troubleshooting of customer issues. ### Senior Program Manager - Last Mile Delivery @ Amazon Jan 2022 – Jan 2024 | Seattle, Washington, United States Led technology based on-road safety and incident management improvements. • Developed real-time automated medical emergency alerts for Amazon van drivers. Analyzes live in-vehicle video feed to detect the driver's body state, eliminating response lag of ~6 hours.. • Led the global rollout for a new one-window transport incident dashboard reducing case closure SLA from 72 to 24 hours for 95% of cases (up from 70%). ### Master's Fellow - Engineering Management and Design @ Massachusetts Institute of Technology Jan 2019 – Jan 2022 | Cambridge, Massachusetts, United States Joint Degree from School of Engineering and Sloan School of Management ### Product Manager at Gilded @ Massachusetts Institute of Technology Jan 2021 – Jan 2021 | Cambridge, Massachusetts, United States I evaluated market product readiness for app-based gold investment in Southeast Asia and created a roadmap for launch. I designed and launched new in-app gamification and social engagement features to drive investing, including location-based leader boards and mimicking investment strategy of leaders. ### Product Manager at Matterport @ Massachusetts Institute of Technology Jan 2021 – Jan 2021 | Cambridge, Massachusetts, United States I led research, design, and prototype development for two new use cases for 3D digitizing physical spaces and buildings: university campuses and museums; delivered digital twins of key buildings and launched virtual tours. ### Product Strategist at Saga Digital Currency @ Massachusetts Institute of Technology Jan 2019 – Jan 2020 | Cambridge, Massachusetts, United States Advised the Managing Director of a fintech startup with $30M seed funding on strategic decision-making regarding the product research and growth opportunities for their digital currency to use in international remittances to markets with large un-banked and under-banked populations in the Middle East and South Asia. ### Pricing Strategy Manager @ Careem Jan 2018 – Jan 2019 | Dubai, United Arab Emirates I led the pricing and product-market fi t strategy for multiple international markets and expanded the platform to new countries. My objective was to ensure and maintain a competitive advantage in all markets, which was pivotal to a potential IPO or acquisition (Uber acquired for $3.1 B in 2019). • Spearheaded the launch of three new countries and multiple local marketplace offerings driven by a holistic pricing and product launch strategy. I was responsible for driving various distributed cross-functional teams for each launch to align and roll out plans. • Designed and developed a new pricing intelligence engine for real-time data-based pricing recommendation that analyzed 50+ qualitative and quantitative parameters related to market trends, competition, growth targets and budget constraints. This reduced the pricing decision timeline from 6 days to 24 hours, and the burn rate by 35% as part of the path to profitability strategy. • Slashed burn rate by 18% while maintaining the majority market share of 60%+ by hyper-localization of product categories, simplifying marketplace offerings based on user experimentation and thorough growth trends and competition. • Managed a team of five analysts and helped secure promotions for two coaching, mentoring and advocacy. ### Marketplace Experience and Performance Lead @ Careem Jan 2017 – Jan 2018 | Dubai, United Arab Emirates • Delivered hyper-growth by achieving a strong financial performance of 60%+ market share and owned all growth and competitive key performance indicators (KPIs) to optimize product market fi t for key markets in the network. • Delivered driver growth of 125% for two consecutive years and stood up the rider and driver experience programs, reducing customer churn by up to 40%. • Expanded and strengthened network coverage by launching three new cities with strong growth potential. I delivered these launches with zero promotional burn, by ensuring accurate product market fit. ### Demand Planner @ Procter & Gamble Jan 2016 – Jan 2017 Demand Forecasting and E2E Market Customization planning for brands that constituted 40% of business value. Collaborated with sales, marketing and product supply teams to forecast sales and shipments as well as trends and developing insight models. ### Supply Chain Innovation and Operations Lead @ Procter & Gamble Jan 2013 – Jan 2016 • Headed operations of distribution centers and managed 3PL relationships attaining 30% increase in operations capacity, increasing speed to market by 28%, and reducing cost per net MSUs by 15%. • Planned logistics budget planning and forecasts with regional teams, QA and HS&E program. • Led functional value stream mapping and loss analysis exercises resulting in best-in-class net saving of $3.7MM in 2 years by innovating on outer packaging design, streamlining warehouse operations, and improving logistics efficiency by increasing logistics fill rate, and operational throughput. ## Education ### Master of Science - Engineering and Management in Human Centered Design Massachusetts Institute of Technology ### Bachelor of Engineering (BEng) in Electrical and Electronics Engineering National University of Sciences and Technology (NUST) ## Contact & Social - LinkedIn: https://www.linkedin.com/in/hassaam - Website: https://www.hassaamali.com/ --- Source: https://flows.cv/hassaamali JSON Resume: https://flows.cv/hassaamali/resume.json Last updated: 2026-04-07