# Heath Maag

> Software Engineer | Meta

Location: San Francisco, California, United States
Profile: https://flows.cv/heath

I am a software engineer with a passion for continuous learning and growth. I love facing and solving challenging problems, and the opportunity to better myself and others.

## Work Experience
### Software Engineer @ Meta
Jan 2024 – Present | Menlo Park, California, United States

### Software Engineer @ ResMed
Jan 2023 – Jan 2024

### Associate Software Engineer @ ResMed
Jan 2022 – Jan 2023

### Software Developer @ General Motors
Jan 2021 – Jan 2022 | Austin, Texas, United States
- Developed full-stack applications used by every technician at GM dealerships worldwide; Day-to-day development in Java, JavaFX, Spring Boot, and SQL
- Designed, developed, and deployed Spring Boot microservices to decouple legacy business logic
- Facilitated task requirements and acceptance criteria from business teams to decrease development time by 8 hours per task on average
- Created development guides to improve team processes and continuously improved upon internal documentation to accelerate new hire on-boarding
- Visited end-users in-person to solicit direct feedback and feature requests for future software releases
- Proactively communicated with software testing team to identify edge and corner cases prior to code completion

### Software QA Intern @ Tibit Communications, Inc.
Jan 2021 – Jan 2021
- Developed test suites to automate the testing of network configuration software
- Worked closely with software development team to identify edge and corner cases within software to rectify potential issues

### Instructional Technology Analyst @ Arizona State University
Jan 2016 – Jan 2021
- Provide leadership and direction for the Classroom Operations team on the Tempe campus
- Support and maintain technology in over 300 University classrooms, 3 computing sites, and the Technology Studio
- Supervise and mentor 3 junior staff members and 50 student employees; act as Campus Manager on occasion and supervise 12 staff members
- Develop Python scripts to automate data collection and report generation
- Implemented automated classroom issue reporting system, improving incident resolution by 8
hours on average
- Serve as project manager for various business improvement initiatives as assigned by department Director; act as a point of contact for internal and external labor, and actively monitor overall progress to ensure successful on-time completion of projects
- Facilitate the usage of iClicker response system by developing usage guides, leading trainings, and working one-on-one with end-users
- Foster trusted relationships with professors in supporting their technological needs
- Completed LINAU Supervisor Development Program
- Completed UTO Emerging Leaders Program

### Instructional Technology Specialist @ Arizona State University
Jan 2015 – Jan 2016

### Technology Support Analyst Assistant @ Arizona State University
Jan 2013 – Jan 2015

### Management Intern @ Arizona State University
Jan 2013 – Jan 2013

### Technology Consultant @ Arizona State University
Jan 2012 – Jan 2013


## Education
### Bachelor of Science - BS in Software Engineering
Arizona State University

### Bachelor of Arts (BA) in Filmmaking Practices
Arizona State University

### Minor in Mathematics
Arizona State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/heathwmaag

---
Source: https://flows.cv/heath
JSON Resume: https://flows.cv/heath/resume.json
Last updated: 2026-03-31