# Heather Cooper > UX Designer @ Taara Location: San Francisco Bay Area, United States Profile: https://flows.cv/heathercooper I’m a UX Designer focused on complex systems, multi-step workflows, and end-to-end experiences that support real people doing real work. My background spans enterprise tools, healthcare, climate tech, IoT platforms, and AI-powered products. I bring clarity to ambiguity, map how systems and people interact, and design workflows that make complicated tasks usable. At Cotiviti, I design large-scale experiences across multi-role healthcare operations. I create information architecture, workflow logic, and user journeys that untangle complex decision paths. I work closely with engineering, product, data, and business teams to align on system behavior and ensure the experience reflects real user needs rather than internal assumptions. My process is research-driven. I lead discovery, synthesize insights, run usability testing, and translate findings into clear design direction. I also co-build our design system, defining components, patterns, and data-viz standards that improve consistency and reduce rework across teams. I use AI to accelerate research synthesis, iteration, and early concept development, and I design AI-driven features where appropriate. I’m at my best when solving difficult problems, facilitating cross-functional alignment, and turning uncertainty into structure. My goal is simple: create experiences that work, communicate clearly, and support the people who rely on them. ## Work Experience ### UX Designer @ Taara Jan 2026 – Present | Sunnyvale, California, United States ### User Experience Designer @ Cotiviti Jan 2023 – Jan 2026 | Remote ### Senior Product Designer @ GlacierGrid Jan 2023 – Jan 2023 ### Product Designer @ GlacierGrid Jan 2022 – Jan 2023 | San Francisco, California, United States ### UX Designer @ beatBread Jan 2022 – Jan 2022 ### Designer @ MFDP|SF Jan 2020 – Jan 2022 | San Francisco Bay Area Design and optimization of the company's website, delivering a user-centric experience that resulted in a 10% increase in user engagement and traffic. Orchestrated comprehensive branding efforts to ensure a cohesive brand identity and voice across all digital campaigns and product interfaces. Crafted a content creation strategy that emphasized quality design for social media and newsletters, enhancing user engagement and retention. ### UX/UI Designer @ Unknown Jan 2019 – Jan 2022 Drove end-to-end product development and design, implemented strategic and innovative solutions. Employed design concepts into functional prototypes. Collaborated cross-functionally. Conducted user research and data collection, developed user flows, information architecture, site maps, wireframes, low-fidelity and high-fidelity prototypes, directing usability testing. Created and presented design strategy, supporting company mission, brand, and marketing. ### Professor of Dance @ San Jose State University Jan 2009 – Jan 2022 | San Jose CA Taught Bachelor of Fine Arts and general education students. Designed curriculum with multiple teaching modalities Increased student success. ### Movement Designer/Choreographer @ San Jose State University Jan 2009 – Jan 2022 Desgned award-receiving dance works, using movement as design language and composition skills including time, space, energy, balance, directing the eye, contrast, repetition, theme and variation, positive and negative space, symmetry and asymmetry. Created 3 large dance works per year, leading large groups of performers, and orchestrating all production elements. ### Director/ Designer @ San Jose State University Jan 2010 – Jan 2021 Developed all promotional materials (graphic design, video, photography, logo design, branding). Served as creative guide for all key projects. Managed a team of 12. Oversaw hiring of part-time and full-time faculty. Increased funding by $500,000 and student recruitment and retention rates by 30%. ### Associate Director of School of Music and Dance @ San Jose State University Jan 2009 – Jan 2021 Raised $500,000 in funding for programming and scholarships.Oversaw two degree programs, 100 students, 12 faculty. Developed mission and vision of the program, and increased enrollment, retention rates, and graduation rates. Led Dance program to national recognition. ## Education ### Certificate in UX Design CareerFoundry ### Master's degree California State University, Long Beach ### UX Design UC Berkeley Extension ### Bachelor of Arts - BA in Dance UC Santa Barbara ## Contact & Social - LinkedIn: https://linkedin.com/in/heather-cooper-5000 - Portfolio: https://www.heathercooperdesignlab.com --- Source: https://flows.cv/heathercooper JSON Resume: https://flows.cv/heathercooper/resume.json Last updated: 2026-04-13