# Heather Mann > Product Designer | UX Strategy & Interaction Design Location: Dallas-Fort Worth Metroplex, United States Profile: https://flows.cv/heathermann Hi there, my name is Heather, and I am a Product Designer specializing in UX strategy and Interaction Design. My work often focuses on improving critical workflows, accelerating time-to-value, and reducing friction in complex systems. I believe strong design leadership is not just about craft, but also about advocating for users, navigating tradeoffs, and creating clarity to drive engagement and build trust. When I'm not designing, you can find me trying new cuisine at a local restaurant, walking a new trail, or at home working on an art project. SKILLS Research: Qualitative, Quantitative, Journey Mapping, Competitive Analysis, Screener Survey, Research Plan, Interviews, User Testing in Person & Remote, Agile Methodology, Empathy Mapping, Problem Statements, Personas, Affinity Mapping Design: Ideation, User Stories, Components, Variants, Responsive Design, Information Architecture, Navigation, Nielsen Heuristics, Sitemaps, User Flows, Wireframing, Design System, Mood Board, Style Guide, Hi-Fidelity Mockups, Prototyping Tools: Figma Make, Gemini 3, Figma, Miro, InVision, Agile/Jira, Adobe XD Soft: Constructive Feedback, Active Listening, Problem-Solving, Empathy, Presentation, Collaboration, Creative ## Work Experience ### UI/UX Designer @ Apex Capital Corp Jan 2023 – Present | Fort Worth, TX -Lead end-to-end UX strategy for a FinTech mobile invoicing application, including user research & testing, discovery, user flows, and success metric definitions. -Lead a redesign of mobile document upload flows by replacing an outdated third-party scanner with Apple's native Vision-based document scanner, reducing unreadable uploads and audit support tickets by 40%. -Improve onboarding through funnel-based optimization, cutting completion time by 99% and significantly increasing completion success. -Collaborate with PMs, BAs, engineering leadership, and marketing to align product goals, scope, and release priorities, ensuring shared accountability across teams. -Establish and scale a unified design system and UI library across multiple organization-wide desktop products, aligning cross-functional teams around a shared product vision and improving feature delivery consistency and speed. -Partner with QA and product to develop scalable UI review and sign-off workflows, reducing UX/UI defects and shortening release validation cycles. ### UX/UI Designer (Scrolly) @ Moment Studio Jan 2023 – Jan 2023 | Remote -Conduct rapid prototyping to test designs for a B2C EDTech mobile application, translating complex user requirements into an engaging user experience. -Develop storyboards, high-fidelity mockups, user flows, and other visual artifacts to effectively communicate design vision to cross-functional teams. -Utilize qualitative research methods such as unmoderated user testing to identify impactful enhancements to existing designs, aligning with the client's mission. -Incorporate user feedback from testing sessions to provide creative direction for final designs, resulting in a simple and exceptional user experience. -Collaborate closely with cross-functional team members to guide the execution process and navigate technical constraints, ensuring a seamless integration of designs into product development within agile sprints. ### UI Designer (The Missing Piece) @ Moment Studio Jan 2023 – Jan 2023 | Remote -Communicate design vision with team members to create compelling UI designs for a B2C mobile application catering to the needs of families with children on the Autism Spectrum. -Develop and implement innovative solutions to boost retention metrics resulting in increased platform usage. -Contribute to project management tasks, including managing project timelines, coordinating schedules, and developing design standards; enabling the team to execute tasks and achieve project goals efficiently. -Identify opportunities for improving product usability by proposing enhancements to existing designs, such as adjusting font style and sizing to improve readability and visual hierarchy. -Conceptualize original and user-centric ideas to address design roadblocks and make the user experience more user-friendly. -Implement accessibility tools and strategies to ensure compliance with current WCAG standards. ### UX/UI Designer (Landa Club) @ Moment Studio Jan 2022 – Jan 2023 | Remote -Collaborate with team members to create an informational B2B website that provides intuitive user experiences aligned with the company’s mission and vision. -Employ agile principles in the design process, including daily collaboration with the team, and incorporating stakeholder feedback to continuously refine deliverables. -Develop user experiences from lo-fi wireframes to hi-fi visuals, utilizing UX/UI best practices to optimize the user journey. -Establish a comprehensive style guide defining design standards to ensure accessibility and consistency throughout designs, promoting an inclusive and unified user experience. -Initiate design solutions that present text-dense content in a visually engaging and digestible manner to enhance readability and comprehension. -Produce high-fidelity wireframes for rapid prototyping, enabling efficient usability testing and iterative design improvements. -Communicate detailed design specifications to developers and internal team members, ensuring alignment with project objectives. ### Communications Designer @ Expert Green Cleaning Services Jan 2019 – Jan 2022 | Dallas, Texas, United States -Develop and implement B2C visual design and content creation for social media and marketing campaigns. -Identify brand message, ensuring marketing materials are aligned with the company vision. -Customize design products targeting niche customer profiles to promote ROI and high CTA response rates. -Conduct qualitative and quantitative research to target marketing solutions and integrate research findings into design decisions. ## Education ### Bachelor of Arts - BA in Political Science and Government University of Central Florida ## Contact & Social - LinkedIn: https://linkedin.com/in/heathermann2 - Portfolio: https://uxfol.io/heathermann --- Source: https://flows.cv/heathermann JSON Resume: https://flows.cv/heathermann/resume.json Last updated: 2026-04-13