# Heather Roberts

> Principal UX Designer at Capital One

Location: San Francisco, California, United States
Profile: https://flows.cv/heatherroberts

## Work Experience
### Principal UX Designer @ Capital One
Jan 2022 – Present | San Francisco, California, United States

### UX Designer @ Cisco
Jan 2021 – Jan 2022 | San Francisco, California, United States

### Service and Interaction Designer @ Fjord
Jan 2017 – Jan 2021 | Greater Atlanta Area

### Graduate Research Assistant @ Georgia Tech Research Institute
Jan 2015 – Jan 2021
• GRA in Human Systems Integration lab

### Graduate Researcher @ Georgia Institute of Technology
Jan 2014 – Jan 2021
• Apply UX design principles in development of an accessible weather app for both iOS and Android
• Conduct usability testing and end user interviews 
• Create wireframes and prototypes to communicate UI changes to multi-disciplinary team
• Created task analysis based on interviews with STEM instructors to support design of an accessible astronomy education tool

### Graduate Researcher @ Georgia Institute of Technology
Jan 2015 – Jan 2015
• Organize and write script for focus groups with licensed private pilots, focusing on understanding areas of stress during flight and how alternative UIs can be designed to facilitate decision-making

### User Experience Research Intern @ Google
Jan 2016 – Jan 2016 | Mountain View, CA
Conducted eye tracking and accessibility studies, translating findings into visual and interaction design recommendations to improve system usability

### Undergraduate Researcher @ Georgia Tech Cognitive Neuroscience Research Lab
Jan 2013 – Jan 2014 | Georgia Institute of Technology

### Undergraduate Researcher @ Georgia Tech Cognitive Neuroscience Research Lab
Jan 2013 – Jan 2013 | Georgia Institute of Technology


## Education
### Master’s Degree in Human-Computer Interaction
Georgia Institute of Technology

### Bachelor’s Degree in Psychology
Georgia Institute of Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/heathernroberts

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Source: https://flows.cv/heatherroberts
JSON Resume: https://flows.cv/heatherroberts/resume.json
Last updated: 2026-04-13