# Heather Zulim > Product Designer at American Express Location: San Francisco Bay Area, United States Profile: https://flows.cv/heatherzulim Experienced User Interface Designer with a demonstrated history of working in the graphic design industry. Skilled in communication, the Adobe Suite, UX/UI wire framing, Sketch, Figma, and Invision. Bachelor of Art in Visual Communications and Art in Art History with a minor in New Media. Passionate about making good design function seamlessly while exploring creative solutions to design problems. ## Work Experience ### Product Designer @ American Express Jan 2021 – Present | United States Full-time product designer at American Express, working with the LongeBuddy product that was acquired by AMEX in April 2019. Works on product design initiatives for all of LoungeBuddy’s four products. The focus is equally B2C and B2B. The objective is to get more AMEX members into lounges. ### Graphic / UI Designer @ Gilmour Craves Jan 2018 – Jan 2021 | San Francisco Bay Area I worked directly with clients to serve their web design and UI needs. Most clients were in tech and often needed an entirely new website from the ground-up. ### Graphic Designer and Social Media Coordinator @ Pho Hoa Noodle Soup Jan 2017 – Jan 2018 | Sacramento, California Area Led the graphic design at Pho Hoa and Jazen Tea and came up with specific marketing campaigns to boost engagement. Quantified the success using data. ### Graphic Designer @ FUEL Creative Group Jan 2016 – Jan 2017 | Sacramento, California Area Gained industry experience working with product managers, clients, and a whole host of different mediums from print to digital. Fast-paced and effective. ### Graphic Design Intern @ Seattle Pacific University Jan 2015 – Jan 2016 | University Communications Designing, collaborating and working with clients to develop print material for the SPU campus and beyond. ### KSPU Publicist @ Seattle Pacific University Jan 2014 – Jan 2016 | Seattle Pacific University In charge of promoting and completing print designs for KSPU, the largest student-led radio station on Seattle Pacific Universities’ campus. Re-branded their logo in 2015 and created a bigger presence on campus. ### SPU AIGA President @ AIGA Seattle Jan 2015 – Jan 2016 | Seattle Pacific University SPU AIGA is the student chapter of Seattle Pacific University for the national organization AIGA, the professional association for design. ### Design Intern @ 4th Avenue Media Jan 2016 – Jan 2016 | Mercer Island, Washington For a brief time, I had the pleasure of working as a graphic design intern at 4th Ave Media. My role was to assist the head designer Jana with any project that came her way. The work was either in-house or for a variety of clients. There was a wide range in the types projects 4th Avenue had, and it was very helpful in understating better the process of working with clients. ### Key Holder @ Paper Source Jan 2015 – Jan 2015 The Key Holder supports the Store Management team through performing daily store opening and closing operations. The Key Holder assumes responsibility of all store operations when Store Management personnel are out of the store. I was able to have a greater responsibility, as well as learn the value and importance of delegation and leadership. Doing something creative everyday. Crafting and paper with exceptional customer service in the Greater Seattle Area. ### Customer Service Associate @ Paper Source Jan 2014 – Jan 2015 | Queen Anne, Seattle WA The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer. I provided exceptional customer service while inspiring those to do something creative everyday. Here I learned the value of excellent customer service, as well as product information. I am well-versed in paper products, differences, weights, as well as specialized printing techniques. ### Graphic Design Intern @ MTA McNally Temple Associates Inc Jan 2014 – Jan 2014 Graphic Design Intern under the guidance of Deb Rasmussen, Ray McNally, and Richard Temple. Here I leaned the value of print design, the process of project ideation, planning, execution, and evaluation. Experiencing press-checks was invaluable. Also working on a campaign and understanding the depth of this process has been such a fruitful experience. ### Sales Associate @ Sela's Small Couture Jan 2013 – Jan 2014 Selling quality, gently used clothing to the wonderful Queen Anne Community. Providing customers with excellent customer service. Ensuring the product they choose is ideal for their needs. ### Graphic Design Intern @ Fremont Abbey Art Center Jan 2013 – Jan 2014 I work as the Graphic Design Intern at the Fremont Abbey Art Center. I create promotional posters, event flyers, posters for many local, talented Seattle Bands and more. I also promote the material around the Fremont Washington Area. Keep the Fremont Abbey Art Center website up to date and ensure that all media is accounted for. ### Graphic Design Intern @ MTA McNally Temple Associates Inc. Jan 2013 – Jan 2013 Worked with Deb Rasmussen the incredible graphic designer at MTA. She guided me and helped me to learn all about the Adobe Programs and challenged me to work hard pick up essential design skills. http://www.mcnallytemple.com/ ## Education ### Bachelor of Art in Visual Communications in Bachelor of Art in Art History, Design and Visual Communications, General, Seattle Pacific University ### Intro to Coding in Computer Science First Step Coding ### Graphic Design Short Course in Graphic Design University of the Arts London ### International Baccalaureate Associates Diploma Mira Loma High School ## Contact & Social - LinkedIn: https://linkedin.com/in/heather-zulim - Portfolio: https://hzulim.com --- Source: https://flows.cv/heatherzulim JSON Resume: https://flows.cv/heatherzulim/resume.json Last updated: 2026-04-13