# Heesoo Jeong

> Product Designer | AI Product Design | Cross-Platform UX | Design Systems | End-to-End Experience

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/heesoo

Product Designer specialized in AI-driven products and cross-platform UX. Skilled in design systems, user research, and inclusive design, creating accessible and scalable experiences. 

With experience in fintech and AI, I thrive in cross-functional teams, collaborating across product, engineering, and data to deliver data-informed solutions that improve usability and drive measurable business impact. Passionate about building products that balance inclusivity, creativity, and strategic vision.

## Work Experience
### AI Product Designer @ Ink AI
Jan 2025 – Present | San Francisco Bay Area
- Define UX architecture and cross-platform UI for an AI productivity platform, cutting prep time 54% and doubling wrap-up speed.

- Build and scale a robust design system to ensure visual consistency and accelerate collaboration with engineering teams.

- Design and deliver AI features — smart summaries, note cleanup, and contextual suggestions — from concept to QA and handoff. User testing has confirmed seamless integration, described as “built-in, not a separate tool.”

- Partner with PMs and engineers in an agile environment to align design with technical feasibility and product goals.

### UX and Visual Designer @ Raisin
Jan 2024 – Present | New York, United States
- Contribute to fintech UX/UI rebranding, streamlining signup and driving +184% conversion and 80%+ funded account growth.

- Maintain and evolve the design system, strengthening consistency and accelerating collaboration with engineering.

- Support user research and usability testing, improving KYC completion by 15% and contributing to 120%+ funding growth.

### UX/UI Designer @ Podscribe
Jan 2024 – Jan 2024
- Led redesign of the core analytics dashboard, improving usability, cutting CPA by 36%, and boosting conversions by 30%.

- Built a scalable design system and visualized incrementality, lag attribution, and pixel tracking data (5x more conversions).

- Collaborated with PMs and engineers to design multi-channel insights UX (podcast + YouTube), making ROI intuitive.

### Patient Navigator @ Incheon St. Mary's Hospital
Jan 2022 – Jan 2022 | Incheon, South Korea
- Provided patient guidance across medical processes, supporting 200+ patients monthly and improving satisfaction.

- Coordinated with medical staff to streamline workflows, reducing average patient wait times by 28%.

### Graphic Designer @ CUCCULELLI SHAHEEN
Jan 2021 – Jan 2022 | New York, United States
- Designed custom visual assets and graphic patterns tailored to client needs, delivering customer-centered outcomes.

- Created digital assets to strengthen brand identity and maintain a consistent archive.

- Collaborated with lead designers to prepare visuals for upcoming collections and presentations.

### Freelance Assistant - New York Fashion Week @ Tibi
Jan 2020 – Jan 2020 | New York, United States


## Education
### Bachelor of Fine Arts - BFA in Design
School of Visual Arts

### Associate's degree in fashion design
Fashion Institute of Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/heesoojeong

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Source: https://flows.cv/heesoo
JSON Resume: https://flows.cv/heesoo/resume.json
Last updated: 2026-04-13