Working on Enterprise and Admin AI experiences

Atlassian Access is a new product enabling security and centralized administration across Atlassian cloud products.

I was the lead designer on the team running an early beta of the product conducting customer interviews, highlighting pain points, prioritizing improvements and envisioning journeys. With our customer facing teams we built up a tight feedback loop to quickly address problems as they arose after the general release.

Our team not only achieved our 1 year goal early with massive customer adoption, but our more ambitious revised goal was also achieved earlier than expected.

The Identity Platform teams looks after Atlassian accounts and security. Worked across multiple engineering teams based in Sydney and USA to bring better practices in conducting research, understanding customers and building out team processes. Successfully shipped the foundations for centralized administration, account session management, account switcher, and SCIM integrations with identity providers.

Product designer on Email marketing automation, Contacts and Growth initiatives. Working together with my triad we increased the team's understanding of the customer via research and validation of concepts.

Successfully lead and launched over 12 start up companies from idea to launch in BlueChilli's incubation program, guiding founders on their brand identity, UX strategy and product design.

• Lead over 12 new start up companies from idea to launch across multiple platforms

• Manage multiple projects, stakeholder expectations while keeping scope of projects within budget

• Gather stakeholder requirements, explore and define project scope

• Produce userflows, wireframes, storyboards, prototypes and journey maps

• Design visuals, UI style guides for web/native apps and public facing websites

• Design logos and brand identities in context of overall business strategy and target audience

• Improve internal design processes and thinking

Projects include:

The Paleo Way - www.thepaleoway.com

Moneysoft - www.moneysoft.com.au

Comwriter - www.comwriter.com.au

• Conceptualise and prototype new mobile concepts and products

• Userflow & creative for mobile/tablet campaigns, interactive mobile ad units, responsive websites and apps

• Design & develop new interactive mobile ad units for Big Mobile’s premium publisher network

• Defined and outlined specifications for new mobile ad units

• Presales support & design pitches for new business

• Managed 2 designers

• Managed internal creative & Big Mobile websites

• Design & develop websites, ecommerce and newsletters from concept to delivery on SiteSuite’s CMS

• Translate business briefs into website functionality & specifications

• Document website proposals; sitemaps, mock-ups & wireframes

• Project manage client expectations & deadlines

• CMS software testing & quality assurance

• Client Training & Support

• Creation of client FAQs, videos and CMS support materials