I’m an end-to-end product designer with 7+ years of experience designing for complex B2B, SaaS, and enterprise systems. I specialize in transforming intricate data and technical workflows into intuitive, high-clarity experiences.

2021 — NowKong Inc.Senior Product Designer

2021 — Now

New York City Metropolitan Area

Kong provides an API management platform (Konnect) that enables enterprise platform teams to connect, monitor, and scale their APIs and services. I led multiple 0→1 initiatives in Konnect Analytics, including custom dashboard and report tooling, monitoring, alerting, and debugging features.

2020 — 2021NeuraFlashProduct Designer

2020 — 2021

New York City Metropolitan Area

Led NLP-powered visual and conversational design for 0→1 omnichannel support portals—scaled NeuraFlash design system for consistency across clients like SONOS, Affirm, and Peloton.

2019 — 2019ServiceNowProduct Designer

2019 — 2019

San Francisco Bay Area

Redesigned internal knowledge base (30K+ articles) to streamline search, based on user research insights and stakeholder collaboration.

2018 — 2019New York UniversityProduct Designer

2018 — 2019

New York City Metropolitan Area

2017 — 2017Alibaba GroupUX Designer

2017 — 2017

China

Boosted youth engagement by 30% through usability-driven redesign of the auction app, simplifying the web process and crafting clean, intuitive interfaces.