# Heng Li > Staff Software Engineer @ LinkedIn | Developing Gen-AI Products Location: San Francisco Bay Area, United States Profile: https://flows.cv/hengli With over a decade of experience in software engineering, I specialize in designing and scaling innovative solutions in generative AI. At LinkedIn, I lead the development of LinkedIn Premium’s Gen-AI products to empower premium members in building and maintaining healthy professional networks. My work reflects a strong commitment to advancing AI-driven technologies that align with LinkedIn’s mission to connect the world’s professionals. By integrating diverse technical expertise and a collaborative mindset, I contribute to creating impactful, user-centric platforms. At LinkedIn, I focus on cutting-edge technologies like LangGraph and LangChain to drive generative AI advancements. Our team leverages these tools to improve user engagement and redefine networking experiences for premium members. Prior to this, I contributed to ServiceNow’s customer support and community platforms, enhancing enterprise cloud solutions. My technical contributions consistently address complex challenges and deliver scalable, high-performing systems. ## Work Experience ### Staff Software Engineer @ LinkedIn Jan 2019 – Present | Sunnyvale, California Leading the development of LinkedIn Premium's Gen-AI products to help premium members cultivate and maintain a healthy network. ### Senior Software Engineer @ ServiceNow – The Enterprise Cloud Company Jan 2015 – Jan 2019 | San Francisco Bay Area Worked on developing the customer support platform and community platform. ### Software Engineer @ ZL Technologies Jan 2014 – Jan 2015 - Worked on email archiving and e-discovery product backend - Worked on developing full-text indexing components using Lucene and NoSQL on data volume in hundreds of millions of mails data, files, and IMs, etc. ### Program Manager Intern @ Microsoft Jan 2012 – Jan 2012 Led a team of three to build an internal Visual Studio plugin leveraging Vector Search and Approximate Nearest Neighbor (ANN) algorithms, reducing bug-fix time by 30% and improving developer efficiency. ### Software Engineer @ GSBOA Jan 2010 – Jan 2010 ## Education ### Master of Science - MS in Electrical Engineering Columbia University ### Bachelor of Science - BS in Electrical Engineering and Applied Mathematics Double Major University of Wisconsin-Madison ## Contact & Social - LinkedIn: https://linkedin.com/in/hengli1 --- Source: https://flows.cv/hengli JSON Resume: https://flows.cv/hengli/resume.json Last updated: 2026-04-12