Scaled infrastructure for Black Friday/Cyber Monday traffic by optimizing Kafka Streams and sink connectors to handle billions of emails during record volume—zero capacity incidents.

Built the Deliverability Center service to give customers centralized visibility into email health, then transitioned a hackathon prototype into the core product roadmap by defining the architecture and cross-team integration.

Owned critical infrastructure reliability through consistent on-call rotation and incident response—set up monitoring-as-code standards, reduced alert noise by 80%, and ran post-mortems that improved both system stability and the on-call experience.

Built integrations for a new high-scale sending partners, expanding delivery capabilities needed to support and land major global enterprise deals.

Drove strategic alignment across DevOps and Product on high-stakes projects by running kickoffs, maintaining technical documentation, and identifying edge cases that directly influenced product roadmaps and feature designs.

Mentored engineers and improved code quality by founding an internal SRE book club and leading regular knowledge shares on system reliability and infrastructure performance.

Led development of the new Midomi.com website, working with product and design to deliver on project goals and launch timeline.

Led development of an internal data labeling tool for AI training, designing and implementing critical features including annotation workflows, quality control mechanisms, and user management—enabling the team to efficiently label datasets at scale.

Created application demos with product managers to showcase new features and drive stakeholder buy-in.

Introduced TypeScript and Docker to the web stack, strengthening the CI/CD pipeline and development workflow.

Developed and maintained a large-scale web application using Angular 6 and RxJS, integrating Firebase and Firestore with cloud functions for backend functionality.

Reduced boilerplate code significantly by creating a generic code generation solution for RxJS, streamlining development across the codebase.

Met regularly with clients to gather feedback and iterate on features throughout the development cycle.