# Henry Nguyen > Advanced Network Technician @ LAZ Parking | Network Infrastructure, Security Location: New York City Metropolitan Area, United States Profile: https://flows.cv/henrynguyen I’m an IT generalist with nearly a decade of hands-on experience across the technology lifecycle—from break-fix support to designing and deploying new systems. I thrive on solving complex problems and learning on the fly, whether it was guiding patrons at a busy library help desk, serving as a Salesforce analyst at high-growth startups, or racking and stacking network switches in cramped Atlanta closets during a summer heat wave. Over the years, I’ve honed a blend of technical skills and adaptability that allows me to pivot quickly between roles and environments. I know what happens when things go wrong—and I’ve learned how to put them right. Now, I’m eager to channel those lessons into building robust, scalable solutions from the ground up. I’m looking for an opportunity where I can leverage my troubleshooting mindset and operational know-how to architect and deliver systems that not only work—but excel—in production. Let’s connect if you’re seeking someone who can hit the ground running and set your infrastructure up for long-term success. ## Work Experience ### Software Engineer @ Koard Jan 2025 – Present | United States ### Lead Software Engineer @ EVx Jan 2024 – Present | United States ### Advanced Network Technician @ LAZ Parking Jan 2024 – Present • Designed, implemented, and managed network infrastructure for 600+ distributed sites, ensuring high availability, security, and scalability in enterprise environments • Deployed and optimized Cisco SD-WAN to enhance WAN performance, reduce operational costs, and improve network reliability for multi-site connectivity • Configured and maintained L3 firewalls and advanced switching to enforce network segmentation, bolster security, and minimize attack surfaces • Automated network operations through custom Python scripting, reducing manual workloads and saving over 20 hours per week in network maintenance • Developed a real-time network monitoring dashboard using ReactJS, Django, and the Meraki API, enabling efficient oversight of 600+ locations and proactive network management ### Technical Sales Operation Engineer @ Claroty Jan 2021 – Jan 2023 • Designed and deployed network simulations using AWS and ESXi, replicating industrial control systems (ICS) and SCADA networks to enhance cybersecurity testing and operational resilience • Implemented enterprise-grade security controls, including VPC configurations, IAM roles, and network security groups, ensuring compliance with industry standards and protecting OT infrastructure • Collaborated with cross-functional teams to define network and security requirements, providing training and support for managing simulated OT environments for operational teams • Developed automation tools and internal integrations, including Slackbots, business unit intranets, and custom API solutions, leveraging Python, ReactJS, and SQL to enhance productivity • Optimized CRM workflows and sales processes, working closely with sales leadership to align Salesforce CRM and Monday.com configurations with strategic sales objectives • Led training initiatives for sales teams on CRM best practices, ensuring efficient usage and adherence to standardized workflows • Streamlined RFP response processes by developing and managing an RFP SaaS platform and a centralized knowledge database, improving accuracy and response times • Designed cloud-based demo environments on AWS, Azure, and GCP, creating storyboards and interactive showcases to illustrate product use cases for stakeholders ### Network Specialist @ Qurate Retail Group Jan 2021 – Jan 2021 • Deployed and managed VMware ESXi virtual environments for a global retail enterprise with 10,000+ employees, ensuring scalability, high availability, and performance • Designed and implemented enterprise network infrastructure to support virtualized workloads, optimizing latency, bandwidth, and resource allocation • Monitored and optimized virtual network performance, conducting proactive maintenance, patch management, and troubleshooting to enhance system reliability • Implemented network security protocols, including firewall configurations, access controls, and segmentation strategies, to protect virtualized environments from cyber threats • Collaborated with global IT teams to support multi-region virtual infrastructure, providing technical expertise, system administration, and troubleshooting to ensure seamless operations ### Library IT Specialist @ University of Connecticut Jan 2018 – Jan 2021 | Storrs, CT - Reliably troubleshoot, maintain, and fix computers - Provided desktop (hardware and software) support and data management - Utilized modern computer equipment and diagnostic tools to perform a range of support services ### BLP Tech Intern @ Synchrony Jan 2020 – Jan 2020 | Alpharetta, Georgia, United States -Assisted with IT evaluations of new vendors/modules in various tools and provide recommendations and transition plans to new products -Provided support in planning and participating in AGILE Program Increment events -Assisted with and lead agile ceremonies with stakeholders and third party consultants in place of the Release Train Engineers and Scrum Masters ### Cybersecurity Intern @ Voya Financial Jan 2019 – Jan 2019 | Windsor, CT - Analyze possible threats and enact counter measures - Perform penetration testing to identify vulnerabilities - Develop enterprise tools to automate detection ### Research Assistant @ UConn Research Jan 2018 – Jan 2019 | Storrs, CT -Gained experience in implementing molecular simulations on supercomputers, molecular visualization software and scientific writing -Wrote MATLAB/Python scripts to analyze simulation data - Built and simulated molecular and coarse grained models through ab initio structure prediction and protein folding - Utilized UConn’s High Performance computing cluster to perform simulations and analysis of structures ## Education ### Bachelor of Science - BS in Computer Science University of Connecticut Jan 2017 – Jan 2021 ## Contact & Social - LinkedIn: https://linkedin.com/in/henry-nguyen-aa5b98154 --- Source: https://flows.cv/henrynguyen JSON Resume: https://flows.cv/henrynguyen/resume.json Last updated: 2026-04-01