# Hetkumar Patel > Data Analyst @ Citi Bank | Python, SQL, Tableau, Machine Learning Location: San Antonio, Texas, United States Profile: https://flows.cv/hetkumarpatel Hi! My name is Hetkumar Patel, a Data Analyst with a passion for uncovering the potential of data to drive business success. Over the past 2 years, I have delivered end-to-end data analysis projects, from developing predictive models that boost decision-making efficiency by 30% to creating dashboards that improve decision-making speed by 35%. My experience includes: - Advanced data analysis and modeling using Python and SQL. - Building and deploying interactive dashboards with Tableau and Power BI. - Optimizing data pipelines and cloud infrastructure on AWS and GCP. ## Work Experience ### Data Analyst @ Citi Jan 2024 – Present | United States • Developed machine learning fraud detection models using Python (Scikit-learn, XGBoost, TensorFlow) analyzing 2.5M+ daily transactions, reducing fraudulent losses by 38% through improved anomaly detection • Architected AWS credit risk pipeline (S3, Redshift, Glue, Lambda) integrating multiple data sources, improving loan approval accuracy by 34% and reducing processing time by 92% • Built automated Tableau/Power BI dashboards for AML/KYC compliance tracking 50+ risk indicators, reducing manual review time by 42% while ensuring regulatory adherence • Implemented customer segmentation models on 8M+ records using Python and SQL, driving targeted campaigns that increased cross-sell conversion rates by 23% Skills: Python (Programming Language) · SQL · Machine Learning · Tableau ### Data Analyst @ Tungsten Automation Jan 2023 – Jan 2023 | United States • Analyzed RPA performance metrics across 500+ automated workflows using Python and SQL, identifying bottlenecks that improved process efficiency by 41% • Developed Power BI dashboards monitoring intelligent automation KPIs (robot utilization, error rates, processing volumes), enabling decisions that increased ROI by 35% • Conducted OCR accuracy analysis on 2M+ invoices using Python (Pandas, NumPy, Matplotlib), implementing ML validation rules that improved accuracy from 82% to 94% • Built ETL pipelines with Apache Airflow integrating SAP, Salesforce, and Oracle data into Azure Synapse Analytics, enabling unified reporting for 200+ business users Skills: Python (Programming Language) · SQL · Tableau · Amazon Web Services (AWS) · Data Visualization ### Technology Assistant @ Arizona State University Jan 2022 – Jan 2022 | Tempe, Arizona, United States ### Student Supervisor @ Arizona State University Jan 2020 – Jan 2022 | Tempe, Arizona, United States ### Data Analyst Intern @ Knight Transportation Jan 2022 – Jan 2022 | Phoenix, Arizona, United States • Analyzed logistics data from 5,000+ vehicles using SQL and Python, identifying route optimization opportunities that reduced miles-per-load by 12% • Developed predictive maintenance models using Random Forest and Gradient Boosting on vehicle telemetry data, forecasting equipment failures with 84% accuracy • Built Power BI and Tableau dashboards tracking fleet utilization and delivery efficiency, enabling dispatching decisions that improved on-time delivery from 91% to 96% • Executed 70+ QA test cases for C++-based TMS validating shipment tracking accuracy, ensuring 99.6% data integrity for 12,000+ daily shipments ## Education ### Master of Science - MS in Computer Science Arizona State University ### Bachelor of Science - BS in Computer Science Arizona State University ## Contact & Social - LinkedIn: https://linkedin.com/in/hetpatel56 --- Source: https://flows.cv/hetkumarpatel JSON Resume: https://flows.cv/hetkumarpatel/resume.json Last updated: 2026-04-16