Experience
2025 — Now
2025 — Now
San Jose, California, United States
• Completed weekly assignments before the deadline by designing lo-fi and hi-fi wireframes, creating interactive prototypes, conducting user testing, and iterating designs based on insights using Figma.
• Conducted user research to brainstorm ideas based on users' pain points, needs, and behaviors, as well as the company's concept, feature, and business goals. Ensure that design decisions are aligned with both the user's expectation and business goals.
• Presented prototypes to users, gathered and analyzed feedback, and brainstormed new ideas that could be implemented and iterated as improvements to enhance usability, accessibility, and user experience.
• Explored and experimented with new design methodologies, tools, and best practices to continuously expand skill sets and improve problem-solving abilities.
• Engaged in design journaling to document challenges, insights, and reflections, fostering a growth-oriented design process and a deeper understanding of user experience principles.
2024 — Now
2024 — Now
San Jose, California, United States
• Participating in, monitoring, auditing, and ensuring live casino card games follow established rules and regulations.
• Working in a fast-paced location with a team to ensure asset protection procedures are followed, including keeping track of what’s happening on your table and reporting all suspicious or unauthorized activities to supervisors on the field.
2023 — 2024
2023 — 2024
United States
• Customer Service: Provided a warm welcome to all patrons, cultivated an inviting boutique environment, displayed enthusiasm for customer interactions, and conducted personalized tastings.
• Product Recommendations: Made meaningful customer connections through active listening to understand preferences. Offered tailored product recommendations by maintaining extensive knowledge of new products/promotions.
• Hospitality: Delivered premium hospitality and memorable in-store experiences by leveraging passion for engaging coffee enthusiasts. Fostered loyal brand advocates through dedication to exceptional service and customer satisfaction.
2022 — 2024
2022 — 2024
United States
• Event Preparation: Efficiently prepare and load vehicles with catering equipment, supplies, and food items for various events, ensuring all items are properly organized and ready for transport.
• Event Service: Provide event service through means of set up and maintain buffet displays, table maintenance, equipment set ups, and clean ups.
• Event Setup and Teardown: Skillfully set up event spaces, including arranging tables, chairs, and decorations. After events, dismantle and clean up the venue to maintain a neat and organized environment.
• Dining Hall Operations: Contribute to the smooth operation of the dining hall by actively participating in a range of tasks, including food handling, waste management, table maintenance, dishwashing, and meal preparations.
2023 — 2023
United States
• Supply Management: Receive, prepare, and distribute camp supplies, ensuring they are well-organized and readily available for daily activities. Responsible for inventory tracking and restocking.
• Classroom Assistance: Provide assistance and support to teachers and camp staff during camp classes, helping with activities, ensuring the safety of campers, and creating a positive learning environment.
• Aftercare Supervision: Oversee and engage with K-8th grade campers during aftercare hours, organizing activities and snacks, and maintaining a safe and fun environment.
• Communication Liaison: Act as a point of contact between campers, parents, and camp administration. Address camper issues, parent concerns, and inquiries, ensuring a smooth and positive camp experience.
Education
University of California, Santa Cruz
Bachelor's degree
Evergreen Valley College