# Hiep (Henry) Nguyen

> Backend Engineer @ Alma | Reimagining Immigration

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/hiep

## Work Experience
### Software Engineer (Backend) @ Alma
Jan 2025 – Present | Palo Alto, California, United States

### Software Engineer II @ CBRE
Jan 2025 – Jan 2025 | Richardson, Texas, United States

### Software Engineer @ CBRE
Jan 2024 – Jan 2025 | Richardson, Texas, United States

### Software Engineer Intern @ CBRE
Jan 2023 – Jan 2024 | Richardson, Texas, United States

### Software Engineer Volunteer/ Infrastructure @ biboAI
Jan 2025 – Jan 2025 | San Francisco Bay Area
- Volunteer in a 10-person team building LLM-powered app helping creators generate multilingual children's book text, images, and audio.
- Utilize OpenTofu for infrastructure automation and Kubernetes for orchestrating containerized services, streamlining the deployment with Github Actions, ensuring high availability, scalability, and enhancing fault tolerance in production.
- Design and implement an asynchronous, high-performance asset-building pipeline using Go, Celery, Redis Queue for text translation, image and voice generation, scaling workers with Keda and leveraging Prometheus metrics for monitoring.
- Enable personalized book recommendations and dynamic content generation by implementing LLM search workflows, leveraging Elasticsearch and vector databases.

### Software Engineer Intern @ FPT Software
Jan 2022 – Jan 2022

### Software Engineer Intern @ MISA JSC
Jan 2021 – Jan 2021


## Education
### Master of Science - MS in Computer Science
Georgia Institute of Technology

### Bachelor of Science - BS in Computer Science
Texas Christian University

### Physics
Tran Phu Gifted High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/hiepnnguyentcu
- Portfolio: https://hiepn.dev/

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Source: https://flows.cv/hiep
JSON Resume: https://flows.cv/hiep/resume.json
Last updated: 2026-04-10