# Himanshu Gupta > Senior Software Engineer @ Serve Robotics Location: San Francisco Bay Area, United States Profile: https://flows.cv/himanshugupta1 I’ve always loved how technology can transform ideas into reality. With over seven years of experience as a full-stack engineer, I work on projects that challenge my technical skills and let me contribute meaningfully to the community around me. At Zuppler, I play a key role in modernizing products used by thousands of restaurants and customers alike. One of my proudest moments came when I led the development of the Marketing Campaigns Platform using Elixir and RabbitMQ at Zuppler. This project automated campaign delivery and analytics, saving over $12K annually and driving a 10% increase in customer engagement. Challenges like these keep me excited about what I do, finding solutions that balance performance with developer productivity feels like solving a puzzle every day. Beyond my professional life, I’m passionate about sharing knowledge with others. As a mentor at Codementor, I’ve conducted over 400 sessions globally, helping developers tackle complex issues across various technologies and earning more than 250 five-star reviews. Additionally, founding an Elixir Meetup in New Delhi allowed me to connect with fellow enthusiasts and promote functional programming in a community where it was still emerging. Skills: Elixir • Phoenix • ReactJS • TypeScript • PostgreSQL • GraphQL • RabbitMQ • AWS • Docker • Kubernetes • CI/CD • Microservices • Distributed Systems If you’re looking for someone who loves crafting robust solutions while fostering community growth through mentorship or collaboration opportunities, let’s connect! Feel free to reach out via email if you want to chat about tech trends or need advice on your next project. 📧 himanshu0128gupta@gmail.com 🌐 github.com/himanshu0128 💼 linkedin.com/in/himanshu0128 ## Work Experience ### Senior Software Engineer @ Serve Robotics Jan 2026 – Present | San Francisco Bay Area ### Senior Full Stack Engineer @ Zuppler Jan 2021 – Jan 2026 | San Francisco Bay Area - Designed and directed the Marketing Campaigns Platform using Elixir (Phoenix), RabbitMQ, and Oban for distributed job processing. Automated campaign delivery and analytics, saving $12K+ annually and driving a 10% lift in restaurant revenue. - Architected and launched Zuppler Loyalty 2.0, a full-stack platform powered by Elixir, Phoenix, ReactJS, TypeScript, and PostgreSQL. Achieved 5× growth in loyalty transactions and cut maintenance overhead by 75% through modular architecture and background job orchestration with Oban. - Revamped the company’s discount infrastructure by delivering Discounts 2.0, a rules driven promotions engine built with Elixir contexts, Ecto transactions, and GraphQL APIs. Adopted by 90% of restaurant partners, supporting thousands of daily transactions. - Implemented passwordless login using Elixir (Phoenix) and WebAuthn, enabling 10K+ users to authenticate via phone number or Touch ID. Reduced login friction, improved security, and increased daily active usage. - Engineered and optimized advanced retention and analytics pipelines with PostgreSQL, complex Ecto queries, and React-based dashboards, providing insights beyond existing reporting capabilities. - Partnered cross-functionally with product, QA, and DevOps teams to plan, review, and deploy features through Agile sprints, CI/CD pipelines (CircleCI, Docker, AWS), and performance benchmarking. ### Full Stack Developer – Ordering & Loyalty Platform @ Zuppler Jan 2018 – Jan 2020 - Modernized the internal Customer Service Application using ReactJS, TypeScript, and Context APIs, cutting maintenance time by 40% and enabling the support team to process 1K+ service requests/month with faster turnaround. - Delivered the OrderZupp mobile app (iOS & Android) using React Native, replacing a fragile legacy Java application. Self-taught React Native and shipped the production-ready app in 6 months; it has since supported 10K+ weekly orders across mobile and tablet devices with 99.9% uptime. - Developed and deployed Zuppler’s first in-house Loyalty Platform using Elixir (Phoenix), PostgreSQL, and ReactJS, covering everything from database design to UI/UX. Increased customer retention by 25% and helped onboard 100+ restaurants within 6 months. - Reengineered the Elixir-based loyalty integration framework, improving modularity and maintainability. Reduced senior developer workload by 30% and streamlined onboarding for 10+ new loyalty partners. ### Mentor and Software Consultant @ Codementor Jan 2021 – Jan 2024 - Conducted 402+ mentoring sessions with 250+ 5-star reviews, helping developers and teams across the globe. - Specialized in debugging complex issues across Elixir, React, TypeScript, SQL, React Native, and GitHub, providing quick and effective solutions. - Assisted with product development, code reviews, solution architecture, and interview preparation, enabling mentees to deliver better software faster. - Consistently praised for exceptional debugging skills, clear communication, and the ability to simplify complex problems, empowering mentees to solve issues independently. ### Organizer @ Delhi |> Elixir Meetup Jan 2018 – Jan 2019 | New Delhi Area, India - Founded an Elixir and Functional Programming meetup to build a local community, foster collaboration, and raise awareness in an area with limited functional programming presence. - Organized and hosted meetups, delivering talks on Elixir basics and functional programming principles, helping participants kickstart their Elixir journey. ### Software Engineer @ iFlyLabs Jan 2017 – Jan 2017 | Noida Area, India - Co-developer in the migration of a 6-year-old Node.js codebase to Elixir in just 6 months, significantly improving system performance, scalability, and developer efficiency. - Designed and modularized the group chat UI, a long-requested feature that helped onboard multiple university clients, expanding the customer base. - Implemented 100% unit test coverage, enhancing developer productivity and ensuring system reliability by catching critical issues early. ### Back End Developer @ Government of Delhi Jan 2016 – Jan 2016 | New Delhi Area, India Developed a javascript based Dashboard for Delhi Government to monitor the performance of 16L students and 60K employees.It allows the administration to take actions in order to improve the current education scenario of Delhi. ### Brand Campus Ambassador @ Zopper.com Jan 2015 – Jan 2016 ## Education ### Bachelor’s Degree in Computer Science Jaypee Institute of Information Technology, Noida Jan 2013 – Jan 2017 ### Personal Finance Mastery in Personal Finance 1% Club Jan 2024 ### High School St. Francis Xavier school, Talwandi Rana, Hisar Jan 2006 – Jan 2012 ## Contact & Social - LinkedIn: https://linkedin.com/in/himanshu0128 --- Source: https://flows.cv/himanshugupta1 JSON Resume: https://flows.cv/himanshugupta1/resume.json Last updated: 2026-03-29