# Hitesh Ruwala

> UX Research, Design Strategy, UX Design, Product Management, Digital Transformation

Location: Pleasanton, California, United States
Profile: https://flows.cv/hiteshruwala

Currently, work as a Product Design Leader and contribute in Product Design Vision & Strategy,  Design Workshop Facilitation, Mentor & Coaching, Research & Design and Collaborate to Accomplish.

## Work Experience
### Director, UX and AI Product Experience @ Skan AI
Jan 2025 – Present
Overseeing the entire user experience lifecycle, from research and ideation to design, testing, and implementation, specifically with an emphasis on AI-driven features and functionalities.

### Founder @ Runine LLC
Jan 2024 – Present

### Associate Director @ GEP Worldwide
Jan 2023 – Jan 2024 | San Francisco Bay Area

### Product Design Leader @ Genpact
Jan 2015 – Jan 2023 | San Francisco Bay Area

### Manager, UX Research & Design @ Endeavour Software Technologies
Jan 2011 – Jan 2015 | Bengaluru Area, India and Dallas, USA
- Managed UX Consulting projects. Developed UX services for clients, aligning with business objectives, research, user testing, journey mapping, content strategy, and UI design.
- Built in-house design team from 0-to-22 members and mentored 3 leads.
- Improved profit margin to 39% through optimization of people, UX processes & scope management.
- Achieved employee of the year in 2013 & 2014 for leading a team by example.

### Product Design Leader @ KiCube Inc.
Jan 2012 – Jan 2014
- KiCube Inc is a subsidiary of Endeavour Technologies.
- Enterprise mobility product to enable global sales and marketing teams to manage and present enterprise content across different platforms.; Led a team of product designers & researchers; Market segment $10M – (Patent Awarded - US 13/910,167)

### Industrial Design Lead @ Kyocera Wireless
Jan 2005 – Jan 2010 | Bengaluru Area, India
- Built a team of designers and human factors engineers to deliver end-to-end mobile products from India and delivered 8 cell phones to US, Mexico, and home country markets.
- Responsible for product design, tear-down analysis, and physical mobile handset prototyping.
- Oversee multiple design initiatives and coordinated user research with the internal & external teams for insights, design validation, and market feedback. 
- Worked closely with world-class market research and design firms like IDEO, Frog Design, Harris interactive, and BMW Designworks.

### Freelance Designer @ Unknown
Jan 2004 – Jan 2005 | Mumbai Area, India
- Independent industrial design consultant
- Responsible for product design, tear-down analysis, physical prototyping, and vendor management

### Research Associate @ Indian Institute of Technology, Bombay
Jan 2001 – Jan 2004 | Mumbai Area, India
- Research Associate at Industrial Design Centre (IDC) department
- Responsible for product research & design, tear-down analysis, physical prototyping, and vendor management


## Education
### VVP Engg College

### Experiental High School, Surat


## Contact & Social
- LinkedIn: https://linkedin.com/in/hruwala

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Source: https://flows.cv/hiteshruwala
JSON Resume: https://flows.cv/hiteshruwala/resume.json
Last updated: 2026-04-05