# Hrag C. > Design @ Scout Motors, sweater of details Location: San Jose, California, United States Profile: https://flows.cv/hrag Builder of things, designer, and engineer. I got my tech start at a young age making websites for people. A 15 year old making an actual paycheck, but I was really in it for the right reasons. Fast-forward a few years, I find myself in a band traveling the globe in the name of art. It was a whole other life that I would never trade for anything. Fast-forward again to 2008, with the professional band days behind me it was time to go back to my first true love - tech. The rest is history. Formerly: - Founding team @ Qik (acq. by Skype) - Technical Ops Lead @ Skype (acq. by MSFT) - Founding team @ Zenreach ## Work Experience ### Sr. Lead Product Designer @ Scout Motors Inc. Jan 2023 – Present | Fremont, CA Buckled up & helping build an amazing EV. It takes a village. Established and currently scaling Scout's North Star Design System. It facilitates the digital application creation across all facets of the organization. Web, in-vehicle, mobile, and backoffice. Built for consistency and familiarity for anyone interacting with the Scout brand and products. Deeply collaborating with engineering teams on the execution of design components using an atomic methodology. Lead design efforts for scoutmotors.com, which consisted of multiple teaser websites leading up to a crescendo which included an orchestrated live stream and (somehow) impeccably timed technical switch over to our full-fledged marketing website. The new website would accept vehicle pre-orders and allow the world to explore Scout's newly launched showcars in great detail. Leading efforts around design and Figma education across the Scout Motors org. This includes 1:1 and group mentorship and community building. I sweat the details so the users don't have to. ### Lead Product Designer @ Rivian Jan 2022 – Jan 2023 | Palo Alto, California, United States Established and fostered the Enterprise UX Design system (EUX). This is a full-fledged, foundational design system designed and built with purpose from the ground up to accommodate 30+ applications and supporting 50+ designers working on the Enterprise & Fleet team. Worked together with designers from my team to ensure they had all the tools to be productive and consistent. Worked closely with multiple engineering teams involved in the construction of EUX components down to the nitty gritty detail. In some cases providing technical guidance. Reduced engineering scope by designing optimized components which saved time to iterate on and build by utilizing to my prior background as a frontend engineer. Collaborated with Brand and In-Vehicle design teams define a “genetically consistent design language” across the entire company. Built community by hosting weekly and monthly design discussions around the usage of Figma and and EUX. Became a go-to person across the entire Rivian design org on best practices surrounding Figma. As an aside - I truly love Figma and am working towards creating courses on it. During my earlier time on the Brand Team, I was integral to designing the Purchase Process application - a complex and multi-step flow used by thousands of customers to purchase their new vehicles. Executed on this by working with numerous cross-functional teams on needs, conducting quantifiable user research, and collaborating with engineering partners. The outcome was a beautiful, easy-to-use, accessible, and informative application. Additionally played a key role in various other public facing areas of rivian.com related to vehicle ownership. ### Sr. Product Designer @ Rivian Jan 2020 – Jan 2022 | Palo Alto, California, United States ### Founder @ Humbly Jan 2018 – Jan 2023 | San Jose, California, United States Humbly is a podcast app that raises money for charities and non-profits using a creative ad model that brings quality advertisements to engaged listeners. It is a solo project of mine, designed and built for iOS. Surveyed a public audience of 150+ individuals for product guidance Handled end-to-end UX and UI design duties Designed and built www.humbly.fm Architected and built the backend infrastructure that powers Humbly. This includes a robust and platform-agnostic REST API which would allow Humbly to someday function on any platform. This backend is elastic and scales based on usage demand Assumed the TPM role for a remote team of engineers who were tasked with building the iOS side of the app Established relationships with numerous podcasters and other people building in the podcast space. ### Senior UI Engineer @ NationBuilder Jan 2019 – Jan 2020 | Earth Built and modernized the UX & UI across the product and marketing sites using React w/ Redux and SCSS. Contributed code to the pattern library and headed up an accessibility audit of the entire product along with an execution plan. Participated in design reviews as an engineer with a design sense. Established a group among peers that would identify and address inefficiencies with the local dev environment. ### Senior Frontend Engineer @ 23andMe Jan 2016 – Jan 2019 | Mountain View, CA Lead engineering for the company’s public-facing experiences such as the marketing site, authentication, enrollment, and store. Became a frontend resource for multiple cross-functional teams, a go-to for guidance. Built community by starting an active frontend dev community which would get together regularly and still exists today. This brought the entire frontend and design communities together at 23andMe and aided in collaboration across teams. Became involved with product design by utilizing prior design experience to help technical guidance for engineering. Lead a team of 5 engineers to implement 23andMe’s pattern library and design system. A cleverly distributed and robust library that shifted the engineering culture across the whole organization. Owned accessibility operations at 23andMe across all existing products. Was known as a persistent advocate of accessibility and inclusion. Lead the effort to meet WCAG accessibility standards across all existing products. This was a heavy lift task involving cross-functional teams throughout the entire company. Took a distributed approach which spread the tasks across all frontend engineers with the goal of educating on the value of good accessibility. ### Freelance Consultant @ Unknown Jan 2014 – Jan 2016 I decided to take a stab at some freelance projects as a consultant. In the 2.5 or so years that this lasted, I worked on many projects ranging from UX and UI design, building of web properties, and iOS development. All with great success, and learned a handful of things along the way. ### Lead Designer / UI Engineer @ Man Crates Jan 2015 – Jan 2015 | Redwood City, CA I took over every aspect of UX and UI design, in addition to implementation. My changes improved customer conversions site-wide, sometimes by double-digits. Each change and feature was measured to make sure we were maximizing the flow. Being my first real experience in enterprise ecommerce, I learned a lot about the space. ### Senior Designer / UI Engineer (founding team) @ Adentro Jan 2012 – Jan 2014 | San Francisco, CA Hired on as employee #1, my role was to own everything design, in addition to executing on them. Including UX, UI, aesthetics, identity, and the frontend. All design work started on a pad or a whiteboard, into wireframes, low-res mockups, then final hi-res versions ready for user testing. This method paved the way for great, usable final products. ### Global Foundation Services Engineer @ Microsoft Jan 2011 – Jan 2012 | Palo Alto, CA Was part of the Global Foundation Services team at Microsoft. More specifically in the Skype group. Took responsibility in integrating Qik's physical infrastructure in to Microsoft's. ### Technical Operations Manager @ Skype Jan 2011 – Jan 2011 | Palo Alto, CA Skype acq'd by Microsoft ⬆️ I resumed my duties for the Qik product (see "Qik" below) for this duration :) ### Core team. Did pretty much everything at some point @ Qik Jan 2008 – Jan 2011 | Redwood City, CA Qik acq'd by Skype ⬆️ I was an early hire (#7) at Qik... I became responsible for reliability (SLA's) and the scalability of the Qik.com service from an infrastructure standpoint. Thus far, I had played a key part in the service's growth to be able to handle millions of videos and tens of thousands of concurrent connections/video conversations. The re-architecture of the entire Qik service infrastructure was started in Q3 2008 (~20 servers at that time) and continues today to span multiple locations across North America across hundreds of servers. Qik was acquired by Skype in January, 2011. In addition, from the get-go I also played the many-hats role that is common in start-up culture. Everything from web development, UI/UX engineering, assets organization and purchasing and customer support. My forté the whole time was front-end web development and UI engineering and UX - I kept up with that on the side while I spent most of my time at Qik running the infrastructure, which was enjoyable but definitely not my strong point. Learned a ton however. At the end of the day, this was an amazing start-up experience from a very early stage. I get it. I love startups. ## Education ### M.I.S. San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/hragchanchanian --- Source: https://flows.cv/hrag JSON Resume: https://flows.cv/hrag/resume.json Last updated: 2026-03-31