Led end-to-end design for an AI-powered interview-as-a-service solution to streamline hiring at a B2B SaaS startup.
• Increased efficiency by 7x for AI Questionnaire creation by creating user flows, user journeys, wireframes, mockups, and prototypes, validated through time-on-task testing.
• Designed an agentic AI interview system to enable speed, scale, and automation by collaborating with engineering and product teams to balance technical constraints with user needs, while restructuring information architecture to support the transition from human-led to AI-led interviews.
• Reduced unreported no-shows and incomplete interviews by 98% by studying user behavior and enhancing the usability of the post-interview reporting flow to guide interviewers through status confirmation at critical decision points.
• Standardized 40+ interview statuses to resolve widespread confusion across the platform while designing an analytics dashboard for tracking candidate interviews.
• Created interactive prototypes from high-fidelity mockups for funding pitches and product demos, which communicated product vision to stakeholders and investors.
• Led website redesign (desktop and mobile), introducing new AI features and updated content, and built a WCAG AA-compliant design system for design consistency, enabling faster iteration.
