# Hugo Carvalho > System Architect at Cisco - CCIE Collab, DC, SP, DEVNET Professional Location: New York, New York, United States Profile: https://flows.cv/hugocarvalho I am a system architect at Cisco, where I design and implement innovative solutions for data center and cloud environments, leveraging my extensive network expertise and certifications. I have three CCIE credentials in collaboration, data center, and service provider, as well as a Devnet professional certification, demonstrating my proficiency and versatility in different domains and technologies. With 30 years of experience in voice and data network, I have a passion for learning, exploring, and creating solutions that optimize performance, add value, and reduce cost. I am always up to date, self-motivated, and continuously researching new technologies to provide the best service and solution. I also enjoy collaborating with diverse teams and stakeholders, sharing my ideas and insights, and empowering others to achieve their goals. Strong leadership and communication skills, capable of mentoring team members, managing stakeholder expectations, and fostering cross-functional collaboration. ## Work Experience ### Solutions Engineer Network Assurance @ Cisco Jan 2024 – Present | New York, United States ### Automation System Architect @ Cisco Jan 2020 – Jan 2024 | New York, United States • Stablish trust advisor relationship with the customer in different Franchises to understand their network, operations processes and automation needs to show how Cisco could improve their efficiency • Made demos and presentations showing how NSO and Accedian could help them • Presentations and discussions to introduce Crosswork Network Controller and SR-PCE • Supported customers in their programmability journey bringing contents approached in Cisco Developer Days, providing documents and information about automation protocols, Yang (native and Openconfig), best practices and tools. • Supported Model-Driven Telemetry initiatives with information and BU requests to feature that Verizon needed. • Coordinated and supported creation of Automation labs using Cisco devices. • Coordinated and supported CX efforts working in the Franchises to augment their automation adoption ### System Engineer @ Cisco Jan 2019 – Jan 2020 | New York, United States • Worked with Disney Streaming Services Group and NBC Universal helping in designs for Enterprise Networks, Security and Datacenter Solutions • Made multiple IPFM (IP Fabric for Media) and SD-WAN PoCs in both customers • Evangelized Cisco solutions like SD-WAN, ISE, Enteprise switches, IPFM, Meraki, Nexus Switches with DCNM and ACI, DNA Center, DNA Spaces and other Cisco Automation tools. • Worked on the design/plans for Disney Plus in Marseille and São Paulo (Brazil). Helped them to choose best Cisco Solutions for their new office in Hudson Yard • Helped NBCU in a project for remote/road shows use-case using Cisco SD-WAN • Worked in NAB Show events in Las Vegas and New York making demos, presentations and discussions with customers. • Evangelized and supported SDI- to IP-based infrastructure migration using SMPTE 2110 and 2022 ### Data Center & Cloud System Engineer @ Cisco Jan 2017 – Jan 2019 | São Paulo, São Paulo • Worked as specialist in Cisco Data Center & Cloud Products, helping customers to find the best solution to their Datacenter needs • SAP Hana and Hyperflex Specialist for Latin America • Customer Facing and remote meetings to discuss solutions and make presentations about Cisco Data Center Solutions Portfolio • Cisco Datacenter Solution designs and BoMs • Competitive assistance, helping partners and showing to customers the value added by Cisco Solutions against the competitors • Presentations in Partner Enablement events like PVTs to bring all the best of our solution to our partners • Help and educate Cisco Partners in how to take the most valuable solution and how to show its value to Cisco clients ### Technology Architecture Manager @ Accenture Jan 2000 – Jan 2017 | São Paulo e Região, Brasil • Program manager for Cisco Partnership: Stablished and maintain Accenture Premier Partnership. Trained and formed many resources and built many Advanced Architectures and Specializations. • Designed and built network infrastructure for new offices taking care about timing, budget and user migrations • Network Team leader for network support delivery • Hands on engineer on routing & switching, voice, datacenter, VPNs, wireless, etc • Client face interaction to understand business challenges and proposed performance and cost effective solutions. • Network design, High Level Designs, Low Level Designs, Bill of Materials, quotes and proposals • Hands on L4 network support team (SWAT ROTA) for large corporations • Design Corporate and Datacenter networks, as well as, collaboration (voice, video, IM and web content) • Drive team performance to implementation deliveries and network support reaching KPIs and adding value • Designed and built business focused process and solutions • Created standard documentation with best practices for data, security and voice environments. ### Telecom Engineer @ Bradesco Seguros Jan 1995 – Jan 2000 | Rio de Janeiro e Região, Brasil - Compute and mainframe terminal support to end-users in the head quarter. - Connectivity and infrastructure deployment in branch offices spread in many locations ## Education ### Gerenciamento de Redes de Computadores in Redes de Computadores Universidade Anhembi Morumbi ## Contact & Social - LinkedIn: https://linkedin.com/in/hugo-carvalho-b8227a38 --- Source: https://flows.cv/hugocarvalho JSON Resume: https://flows.cv/hugocarvalho/resume.json Last updated: 2026-04-05