# Huy Vo > Software Engineer at Crunchyroll Location: United States, United States Profile: https://flows.cv/huy ## Work Experience ### Software Engineer @ Crunchyroll Jan 2026 – Present | San Francisco, CA ### Software Engineer @ Earnin Jan 2022 – Jan 2026 | Palo Alto, CA ● Replaced manual outreach by CX agents with a backend AWS Kinesis automation pipeline that processes vendor data, creates CRM profiles, and sends text messages. Freed up CX time and increased user outreach scale. Decreasing time spent by agents from 2 hours down to 2 minutes. ● Migrated bank transaction ingestion from Plaid to Akoya, including Chase. Updated web services, queue handlers, and background jobs to call Akoya APIs, store normalized data, and support front-end connection flows—cost savings by 30%. ● Designed a queue-based processing system to classify transactions from multiple sources and persist enriched results in DynamoDB. Integrated ML gRPC services to replace legacy string-matching logic. Reduced classification errors by 25% and improved transaction processing throughput by 40%, enabling downstream services to access normalized data via new API endpoints. ● Partnered with ML teams to consume earnings eligibility predictions from Kafka. Created scheduled jobs to ingest and persist ML results, then refactored legacy earnings logic to leverage ML insights—leading to improved grant accuracy by 10% of users. ● Solved production outages by designing a per-bank fixed-window rate limiter with async fallback publishing. Ensured reliable third-party communication and prevented API throttling reducing error rates by 40%. ### Software Engineer @ LiveRamp Jan 2022 – Jan 2022 | Remote ● Designed and implemented a role-based access control system for API permissions using Go, enabling fine-grained authorization and secure user management. ● Add APIs for bulk items for a Ruby-based synchronization service (etcd), ensuring seamless user management across legacy and modern systems during product migration. ● Developed service account management features to facilitate secure machine-to-machine authentication, improving automation and system interoperability. ### Software Engineer @ Diamond Foundry Jan 2020 – Jan 2021 | Remote ● Built and maintained B2B e-commerce APIs with Ruby on Rails, decreasing customer support tickets by 30% thanks to automation of shipping and invoicing. ● Sole developer on the B2B e-commerce frontend, improving UX by refactoring and modernizing a legacy React app with TypeScript, EmotionJS, and React Hooks. ● Enhanced the B2C e-commerce site by implementing accessibility features, leading to a 20% improvement in Lighthouse accessibility score and a 15% reduction in Cumulative Layout Shift (CLS), contributing to better SEO and user experience. ### Software Engineer @ Dynata Jan 2019 – Jan 2020 | San Francisco, California, United States ● Maintained and contributed to public data sampling APIs with Golang and gRPC (microservice) enabling 2.5x user growth on research platforms. ● Led redesign of internal survey tool UI, cutting user-reported errors by 10% and improving satisfaction scores. ● Delivered a new React-based B2B survey-building platform that reduced project setup times by 20%. ● Rewrote core analytical fetch tools, which reduced computation costs by $25,000 annually and improved report generation speed from minutes to seconds. ### Software Engineering Intern @ Kohl's Jan 2018 – Jan 2018 | San Jose, California, United States - iMessage Extension: Worked on extending Kohl’s hybrid app into iMessage. Allowed users to send products from Kohl’s to friends inside iMessage. - Deep Link: Created an infinite scrolling view for catalogs from Kohl’s REST service. Enable deep linked back to the main app upon clicking. - Restful API: Consume REST services for fetching products from Kohl’s internal database. Used Alamofire for rest calls. Created models to display to UI. Grand Central Dispatch for business logic in background. ## Education ### Master's degree in Software Engineering San José State University Jan 2017 – Jan 2019 ### Bachelor's degree in Computational and Applied Mathematics San José State University Jan 2015 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/huy-vo-871268158 --- Source: https://flows.cv/huy JSON Resume: https://flows.cv/huy/resume.json Last updated: 2026-03-20