I currently lead a team of designers and researchers to enhance the digital lounge experience for card members and lounge agents across multiple pillars.

Led the design visions on all four LoungeBuddy products, the Centurion New York app, the Centurion Lounge website, and Lounge Finder. In addition to my IC responsibilities, I am a player-coach who enjoys mentorship, iterating on processes, and collaborating with technical and non-technical partners.

Following Amex's acquisition in 2019, I continued working on the LoungeBuddy team, innovating the digital lounge experience across our B2B and B2C products. I was the key designer on various features and expanded the design system.

Joined as the 2nd designer. Contributed to various features across four products:

· LoungeBuddy website · e-commerce site for casual travelers

· LoungeBuddy iOS app · trip management app for pro travelers

· LoungeBoss · iPadOS airport lounge check-in system

· Partner Portal · web-based analytics and management tool