# Hy N.

> Senior Product Designer at American Express

Location: United States, United States
Profile: https://flows.cv/hyn

I'm a Product Designer with deep interests in emerging technologies, motion design, and prototyping. At American Express, I'm currently leading the Lounge Services design team to elevate the digital travel experiences for card members and internal operations.

## Work Experience
### Senior Product Designer · Travel & Lifestyle Services @ American Express
Jan 2024 – Present | San Francisco Bay Area
I currently lead a team of designers and researchers to enhance the digital lounge experience for card members and lounge agents across multiple pillars.

### Senior Product Designer · LoungeBuddy @ American Express
Jan 2021 – Jan 2024 | San Francisco Bay Area
Led the design visions on all four LoungeBuddy products, the Centurion New York app, the Centurion Lounge website, and Lounge Finder. In addition to my IC responsibilities, I am a player-coach who enjoys mentorship, iterating on processes, and collaborating with technical and non-technical partners.

### Product Designer · LoungeBuddy @ American Express
Jan 2019 – Jan 2021 | San Francisco Bay Area
Following Amex's acquisition in 2019, I continued working on the LoungeBuddy team, innovating the digital lounge experience across our B2B and B2C products. I was the key designer on various features and expanded the design system.

### Product Designer @ LoungeBuddy
Jan 2018 – Jan 2019 | San Francisco Bay Area
Joined as the 2nd designer. Contributed to various features across four products: 
· LoungeBuddy website · e-commerce site for casual travelers
· LoungeBuddy iOS app · trip management app for pro travelers
· LoungeBoss · iPadOS airport lounge check-in system
· Partner Portal · web-based analytics and management tool

### Videographer | Motion Designer @ University of Washington, Master of Human-Computer Interaction + Design
Jan 2017 – Jan 2018 | Greater Seattle Area

### Marketing Data Analyst @ Ubisoft
Jan 2017 – Jan 2017 | San Francisco Bay Area

### Marketing Consultant @ Wolfram
Jan 2015 – Jan 2016

### Web Streaming Producer @ Illinois Wesleyan University
Jan 2014 – Jan 2016


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/hynguyend
- Website: http://hynguyend.com

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Source: https://flows.cv/hyn
JSON Resume: https://flows.cv/hyn/resume.json
Last updated: 2026-04-07