• Construct a responsive user-centered system for Mercedes-Benz’s autonomous cars to control their air-conditioner with non-linguistic sounds.

• Lead and design an IP video management system (VMS) to discover, view, record, and manage IP video cameras with sound event detection so users can monitor, and react to critical events in real-time.

• Design and launch a SaaS Analytics platform and sound notification app to analyze acoustic events in real-time, improving net promoter score by 30 points in pilot teams over 6 months.

• Collaborate with developers and marketing teams to redesign the mobile and dashboard onboarding process, improving retention and user experience by 60%.

• Revamp official website flows and navigation menus, reducing the frequency of misdirected customer service queries by 40% and increasing traffic to previously neglected pages.

• Build a design system and application concept to improve brand identity to raise $2m Series A, detect the sounds missed by speech recognition, and grow the San Francisco office to 8 FTE.

Working as a graduate assistant at UT Austin. Duties: Grading and helping students work through design challenges to learn UX Methodology and create high-quality prototyping.

• Designed an Explainable Artificial Intelligence (XAI) dashboard to predict the length of stay (LOS) in an intensive care unit (ICU).

• Used explainable AI methods such as SHapley Additive exPlanations (SHAP) and Local Interpretable Model- Agnostic Explanations (LIME) on patient EHR data to build multi- platforms in order to make clinical decisions can build trust between doctors and AI.

• Coached 6 graduate students’ roles as UX designers and developers to complete the XAI dashboard and launched a mentorship program for new joiners in AI In Health Lab.

• Designed push notifications for the immersive experiences in a Metaverse.

Conducted evaluative testing with 40+ participants using InVision and UserTesting.com;

• Designed push notifications on how to inform various social media messages coming from outside in the metaverse environment without interfering with immersion.