# HyoJeong Kim

> Product Designer

Location: San Francisco, California, United States
Profile: https://flows.cv/hyojeong

I am a multidisciplinary designer specializing in user interface design, user experience, and impactful video production. I graduated as a graphic design major at Maryland Institute College of Art in Baltimore where I have acquired a well-rounded skill set and experience working with a wide range of multimedia, web, and wireframe software. I am proficient in Adobe Photoshop, Illustrator, AfterEffects, Sketch and more, and have been studying design fundamentals such as Unity for Virtual Reality, motion graphics, color and 3D modeling in my curriculum at MICA. 

I am constantly discovering new worlds and style to develop artwork. I look forward to contributing my talents at the intersection of art, technology, and business.

## Work Experience
### Product Designer @ Cochl
Jan 2020 – Present | San Francisco Bay Area
-Construct a responsive user-centered system for Mercedes-Benz’s autonomous cars to control their air-conditioner with non-linguistic sounds.
-Lead and design an IP video management system (VMS) to discover, view, record, and manage IP video cameras with sound event detection so users can monitor, and react to critical events in real-time.
-Design and launch a SaaS Analytics platform and sound notification app to analyze acoustic events in real-time, improving net promoter score by 30 points in pilot teams over 6 months. 
-Collaborate with developers and marketing teams to redesign the mobile and dashboard onboarding process, improving retention and user experience by 60%.
-Revamp official website flows and navigation menus, reducing the frequency of misdirected customer service queries by 40% and increasing traffic to previously neglected pages. 
-Build a design system and application concept to improve brand identity to raise $2m Series A, detect the sounds missed by speech recognition, and grow the San Francisco office to 8 FTE.

### Graduate Teaching Assistant @ School of Information - The University of Texas at Austin
Jan 2022 – Jan 2022 | Austin, Texas, United States
Working as a graduate assistant at UT Austin. Duties: Grading and helping students work through design challenges to learn UX Methodology and create high-quality prototyping.

### Data Scientist @ Dell Medical School at The University of Texas at Austin
Jan 2022 – Jan 2022 | Austin, Texas Metropolitan Area
-Designed an Explainable Artificial Intelligence (XAI) dashboard to predict the length of stay (LOS) in an intensive care unit (ICU). 
-Used explainable AI methods such as SHapley Additive exPlanations (SHAP) and Local Interpretable Model- Agnostic Explanations (LIME) on patient EHR data to build multi- platforms in order to make clinical decisions can build trust between doctors and AI.
-Coached 6 graduate students’ roles as UX designers and developers to complete the XAI dashboard and launched a mentorship program for new joiners in AI In Health Lab.

### Product Designer @ GV
Jan 2021 – Jan 2021

### UX Research Intern @ Yonsei University
Jan 2021 – Jan 2021 | Seoul, South Korea
-Designed push notifications for the immersive experiences in a Metaverse.
Conducted evaluative testing with 40+ participants using InVision and UserTesting.com; 
-Designed push notifications on how to inform various social media messages coming from outside in the metaverse environment without interfering with immersion.

### Freelance Designer @ elago
Jan 2020 – Jan 2021 | San Diego, California, United States
-Designed an online customer support center consisting of a self-service knowledge base and interactive chat.
-Created an e-commerce website for Apple products.
-Developed and presented documentation, user flows, annotated wireframes, and interactive prototypes for an e-commerce website.

### Visual Designer @ Hello Design
Jan 2019 – Jan 2020 | Culver City, California, United States
-Conceptualized, designed, and developed marketing pages and custom features of e-commerce websites such as Ferrara Candy Company and Hyperloop, directly contributing to over 100% increase in revenue year over year.
-Designed custom email templates for monthly newsletters and marketing emails, improving click-through rate by 120%.
-Conceived and implemented behavioral push notifications based on in-app usage and website; increased retention by 10% for SweeTARTS.

### Web Designer @ Urban Design Group, LLC
Jan 2018 – Jan 2018 | Baltimore, Maryland Area
-Developed a responsive website design for Urban Design Group by applying media queries to website layout and adding responsive meta tags in HTML.
-Constructed a brand identity such as logo, typography, design system, and

### Graphic Designer @ Team
Jan 2018 – Jan 2018 | Brooklyn, New York, United States
-Designed websites of various clients including Hyperloop TT through conceptualization and ideation, user research and wireframing, iterating visual designs, and prototyping.
-Brainstormed and developed a prototype to establish a Brand Identity for the Wandering Barman; assisted in the creation such as wireframe, packaging, and website

### Graphic Designer @ Branding Los Angeles
Jan 2017 – Jan 2017 | Los Angeles, California, United States
Conducted a wide variety of cross-media projects such as branding and web design for local businesses including Loteria grill, and Michelle Beverly hills.

### Visual Art Teacher @ Hansung High School
Jan 2013 – Jan 2014 | Seoul, Seoul, South Korea


## Education
### Information Science/Data science
The University of Texas at Austin

### User experience design
The Johns Hopkins University School of Medicine

### Graphic design/ Interactive Art
Maryland Institute College of Art

### Bachelor's degree in Fine Art and Education
Hansung University


## Contact & Social
- LinkedIn: https://linkedin.com/in/hyojeong-kim-6478b5132

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Source: https://flows.cv/hyojeong
JSON Resume: https://flows.cv/hyojeong/resume.json
Last updated: 2026-04-13