Improve delivery predictability by defining integrated milestone plans, KPI-based reporting, & formal risk mitigation, including a formal risk register (risk register with owners/mitigations) to resolve dependencies early.

Leading & developing a team of 5 program managers (2 promotions), setting consistent planning/reporting expectations to scale execution across multiple workstreams.

Building foundational systems & documentation that improved experimentation workflows by 34%& debugging speed by 61% across engineering & partner teams between Q4 2024 & Q2 2025.

Standardize program leadership via a repeatable Cross-TPM role + runbook; supported major launches including Star+ and ESPN on Disney+ at large content/concurrency scale.

Strengthen operational readiness by creating repeatable runbooks for on-call readiness & incident response across teams.

Led the initiative to revamp our fall 2019 curriculum to accommodate double the student population, which included the creation of a new course, and cross-team collaboration across 5 other courses to align on learning outcomes and curriculum.

Created a program for students on improvement plans to get help outside of class/office hours through one-on-one and peer support, increased the success of the improvement plans by 50%.

Built repeatable systems to streamline and scale the college team through templates, training, and best practice documents, saving each instructor about 5 hours of work per week.

Fixed and created tutorials across six teaching tracks, reduced student complaints on tutorials by 85%.

Led the integration of automated grading software, increasing instructor grading efficiency by 300%.

Designed key products across strategic initiatives, managed their development, and launched them as user-facing mobile and desktop sample apps on our public GitHub page.

Prioritized and led feature development for the release of three SDKs and two other pivotal products, that launched us into the payments sector and secured funding.

Led the redesign of our customer web portal, which led to a 53% increase in page views, and a 57% increase in multi-session users.

Created plans for a product and sales entry into two industries by researching and assessing the market, building a roadmap and backlog, and positioning the product to sales to secure new customers.

Presented to C-level executives, pitch to potential investors and customers.

Led the process of integrating the Vertigo design team into the BamTech partner product/design team.

Created a PM on-boarding process and trained one senior and two associate PMs respectively.

Designed and prioritized feature development for Riot Games on their esports video streaming app across three platforms, leading to BAMTECH's first partnership with an esports company.

Defined product requirements and 100s of user stories for an internal video streaming app for GoPro, oversaw its design and roadmap, and led its development onto four platforms.