At Amazon, I develop and maintain open-source CDK infrastructure library code for the deployment of AWS services. I collaborate with cross-functional teams to ensure high-quality, reliable experiences for both internal and external customers. See some of my work at github.com/iankhou.
Spearheaded a platform migration that reduced team operational overhead by 24%
Delivered UX improvements in A/B tests that resulted in net revenue increases of $87MM YoY for Campaign Creation
Led Design Reviews and implemented solutions to improve logging efficiency, which generalized the onboarding process for Structured Logging for applications and reduced excessive application logs
Implemented new campaign creation workflow to remediate broken campaigns due to API failures, improving system reliability by eliminating non-atomic (ineffective) campaign creations
Implemented a UI-safe error interface in Java backend service to enable and deploy custom error banners in our user-facing application
Collaborated on an upstream frontend platform for all CC applications, improving scalability and performance for all CC applications through consistent and extendable design patterns
Automated listing and delisting of products between Requipper and partner inventories using Selenium-based Python workflows deployed on Google Cloud, eliminating spend on data-entry roles
Optimized Google Ads program by automating existing data stream using the Google Sheets API, Docker engine, and Google Apps Script, accelerating ad listings from a one-week delay to near instant
Held office hours and one-on-one meetings with students in Full-Stack Web Development; created and troubleshooted lab assignments involving web development frameworks (React.js, React Native, and Node.js) for a class of 50 students
Tutored six students in Introduction to Programming and Computation; met with each student 3 hours a week to debug assignments and go over course concepts resulting in grade improvements of up to two letter grades
