# Ian Roberts

> Senior User Experience Designer

Location: Mount Vernon, Washington, United States
Profile: https://flows.cv/ianroberts1

I enjoy helping people get their work done with lots of listening and observation to assess their needs, then working with software developers to design and create effective, enjoyable, productive solutions. Along the way, we evaluate our progress with interactive design mockups in simple but powerful usability studies, followed by feedback and revisions. Once it's released, I love creating useful documentation and video demonstrations to enable users to reach their full potential.

## Work Experience
### Senior User Experience Designer @ PACCAR
Jan 2021 – Present | Mount Vernon, Washington, United States
Researching and defining upcoming user interfaces and physical controls for Kenworth and Peterbilt trucks at the PACCAR Technical Center.

### Senior User Experience Designer @ DarkLight - Integrate, Automate, Validate, Explain
Jan 2015 – Jan 2021 | Richland/Kennewick/Pasco, Washington Area
Designed interface panels, including iconography and interactive elements for the DarkLight Java Eclipse application. Authored all user documentation, including screen recorded video content and training sessions. Supported customers through text channels, e-mail, and in-person visits. Created the team's Agile Scrum process, configured software tools, and served as Scrum Master for several years. Presented demonstrations of the Java program to investors and prospective customers. Created datasets and solutions within the program for customers and demonstrations. Worked with a web developer to translate and expand a visual design provided by a design firm into a functioning React website. Used Balsamic Mockups to provide wireframe designs to developers and Figma to create interactive web designs for the future version of the site.

### Digital Media and User Experience Designer @ Pacific Northwest National Laboratory
Jan 1994 – Jan 2015
As a user experience designer in the visual analytics group. I provided end-to-end user-centered design to visualization software projects including user interviews and analysis, interface sketching and prototyping, user interface design specifications, help documentation creation, and usability evaluation.

I also enjoyed making software-walkthrough videos for training and marketing purposes, and I maintained the group's external website.

My primary tools were Photoshop, Balsamiq Mockups, ScreenFlow, BBEdit, and lots of sketching, question-asking, and thinking.

### Graduate Research Assistant @ University of Idaho
Jan 1992 – Jan 1994
Taught and managed an introductory experimental design lab of 30 psychology students. Designed and programmed a simulated collision-warning display prototype study for General Motors.


## Education
### Master of Science (MS) in Psychology (Human Factors)
University of Idaho

### Bachelor of Science (B.S.) in Experimental Psychology
University of Idaho


## Contact & Social
- LinkedIn: https://linkedin.com/in/ianeroberts

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Source: https://flows.cv/ianroberts1
JSON Resume: https://flows.cv/ianroberts1/resume.json
Last updated: 2026-03-31