● Collaborated directly with research, design, marketing, and development teams to roll out various projects and campaigns.

● Reworked various website content to be more user-friendly while communicating suggested changes.

● Wrote 16 blogs for a new company app while including SEO optimization and extensive research.

● Produced an extensive partner manual with step-by-step troubleshooting guidance for various components of the company's product.

● Worked with the Development team to generate technical documentation regarding the implementation of the company's API.

● Proofread and edited four novels over the course of two years while working in tandem with a senior copywriter to meet author and publisher deadlines.

● Conducted extensive research to ensure the accuracy of the content displayed throughout the different stories.

● Ensured the consistency of voice and tone in each individual story as well as across their series.