# Icah Vega

> UX Designer | Front-End Developer | 5 years of Medical Administration | Solving pains 🚀 meeting gains 💪

Location: Calgary, Alberta, Canada
Profile: https://flows.cv/icah

Transitioning software developer to a passionate UX designer, I'm committed to elevating user experiences and fostering accessibility. With a background in dynamic environments, customer service, and healthcare administration, I bring a unique blend of empathy and adeptness to design solutions.

💬 Passion & Approach:

I am driven by the question, 'How do you make something that works even better?' I believe the journey begins with empathizing with users, listening to their stories, and weaving those narratives into my designs.

In UI design, I see myself not merely as a creator of interfaces, but as a conductor of experiences. I pay careful attention to every detail (colors, transitions, consistency… I’m sure there’s more 😅) ensuring users feel not just satisfied, but genuinely ✨DELIGHTED✨. I'm always learning, and exploring UX research, behavioral designs, and UX principles to hone my skills.

🤝 Connect with Me:

I'm eager to connect with fellow enthusiasts and seasoned professionals alike. Though I'm on the journey to mastery, I bring diverse experiences and perspectives to the table. 

Let's collaborate, share insights, and grow together! 🌱😋

## Work Experience
### UX Designer (Project: @Idrinth/api-bench) @ Sprintfolio
Jan 2024 – Jan 2024 | United States
- Design Lead
- Engage, support, and address inquiries for new designers
- Foster a sense of community and supportive learning
- Encourage knowledge sharing and professional growth
- Coordinate UXR collaboration with clients and designers for impactful KPIs

### UX Software Engineer @ Kuva Systems
Jan 2022 – Jan 2023 | Calgary, Alberta, Canada
Develop and maintain various ReactJS web applications for both internal testing of equipment and customer facing dashboards.

### Web Developer @ Mills IT
Jan 2022 – Jan 2022 | Calgary, Alberta, Canada

### Web Developer @ Mills IT
Jan 2022 – Jan 2022 | Calgary, Alberta, Canada
My role as Web Developer is to find and solve bugs, develop and enhance features and prioritize project tasks from low to high. I also monitor our customer communications platform and provide technical support for our users. 

Technologies used: TypeScript, VueJS, Vuetify and GraphQL

### Care Coordinator @ Lifemark Health Group
Jan 2018 – Jan 2022 | Calgary, Alberta, Canada
Former: THE Downtown Sports Clinics

Accomplishments: Health and Safety Representative

•	Communicated with patients with compassion while keeping medical information private.
•	Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
•	Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
•	Inspected or evaluated workplace environments, equipment, or practices to verify compliance with safety standards and government regulations.

Technologies used: Microsoft office, Adobe PDF, Telus Health e-Claims and Lifemark Patient System EMR

### Medical Assistant @ The Downtown Sports Clinics
Jan 2016 – Jan 2018 | Calgary, Alberta, Canada
They rebranded in 2018 and now Lifemark Health Group

Technologies used: Microsoft office and Practice Perfect EMR.

### Team Member @ Tim Hortons
Jan 2014 – Jan 2016 | Calgary, Canada Area
•	Delivered top quality customer service while managing multiple tasks.
•	Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
•	Resolved customer complaints and fostered customer retention and loyalty.

### Medical Assistant @ Simon's Valley Family Practice
Jan 2016 – Jan 2016 | Calgary, Alberta, Canada
•	Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
•	Scheduled appointments for patients via phone and in person.
•	Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Technologies used: Microsoft Office and Wolf EMR


## Education
### Tech Adjacent Program in Full Stack Design
InceptionU Ltd

### Web/Multimedia Management and Webmaster
Southern Alberta Institute of Technology (SAIT)

### Diploma in Medical Office Management/Administration
Reeves College

### Bachelor of Science (B.S.) in Physical Therapy/Therapist
De La Salle University


## Contact & Social
- LinkedIn: https://linkedin.com/in/icahpv
- Portfolio: https://icahduxplorer.framer.ai

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Source: https://flows.cv/icah
JSON Resume: https://flows.cv/icah/resume.json
Last updated: 2026-03-31