• Designed intuitive, patient-facing user interfaces for healthcare applications, translating user needs and clinical workflows into low- and high-fidelity designs and interactive prototypes.

• Conducted user interviews and usability testing to identify safety, clarity, and accessibility issues in onboarding and medication-related flows.

• Created wireframes, high-fidelity screens, and clickable prototypes in Figma, iterating designs based on structured user feedback.

• Collaborated cross-functionally with product, engineering, and clinical stakeholders to ensure design feasibility and alignment with healthcare requirements.

• Documented design decisions, user flows, and intended vs. implemented design to support cross-team alignment and traceability.

• IntelliHRMS: Designed GUI layouts and workflows for enterprise platforms using an existing Design Language System (DLS) to ensure visual and interaction consistency.

• Developed low-fidelity wireframes, high-fidelity screens, and interactive prototypes to validate workflows with stakeholders before development.

• Ensured accessibility and responsive design compliance across desktop and mobile experiences.

• Partnered with engineers to review design feasibility and support accurate UI implementation.

• Whidbey West Water Association: Designed web and mobile interfaces for regulated public-sector services, balancing usability, accessibility, and compliance constraints.

• Translated complex operational workflows into clear, intuitive UI designs for diverse user groups.

• Conducted exploratory research and usability testing; iterated designs based on findings.

• Collaborated with cross-functional teams to ensure user-centered and standards-aligned solutions.

• Eli Lilly: Led UX research and design for a healthcare VR support tool, conducting user interviews and usability testing to improve safety, clarity, and emotional effectiveness. Applied human-centered design practices aligned with FDA Human Factors guidance and IEC 62366, and documented usability findings to support iterative design decisions.

• Designed interactive prototypes to validate complex user journeys before development.

• Applied human-centered design principles to improve accessibility, clarity, and task efficiency.

• Documented research insights, usability findings, and design rationale to support decision-making.