Led a full-stack design team of 15+ members in driving global initiatives for supplier experiences, contracts, fraud/risk, data services, category management, community/AI, and customer supplier portals, promoting growth and high user adoption.

Strategized UX transformations for supplier onboarding and discovery, integrating AI/Navi Agents to pioneer autonomous spend management, exceeding core business metrics and building foundations for future Direct Spend capabilities.

Directed four high-impact research initiatives (Supplier Onboarding, Discovery, CSO, Reqs), informing user satisfaction for high-volume buyer-supplier activities.

Championed cross-functional workshops and alignments with Product, Engineering, and Support teams, resolving conflicts and creating unified frameworks to accelerate sourcing cycles and enhance operational efficiency.

• Working with product teams to decrease operational costs and increase revenue from new business

• Simplify complex systems

• Develop user research strategies

• Manage and mentor group of designers

• Champion a user-centered design process throughout the organization

• Provide thought leadership and a unifying vision for the user experience across the platform

* Making it simple, through strategy, research, design and development

* Built and lead team of UI engineers

* Created strategy for new visual language system

* Facilitate and lead brainstorming sessions

* Gather requirements

* Prioritize requirements

* Making it simple

* Developed high and low level storyboards, workflows, wireframes, mockups and prototypes

* Developed UX strategy for Coupa Supplier Network

* Developed visual language system and strategy for all applications

* Developed personas

* Performed various design research methods to gain insight into user behavior

* Influenced and educated product teams in user-centered design principles and processes

* Developed applications utilizing HTML, CSS, and jQuery

* Collaborated with geo-dispersed, multidisciplinary teams, and stakeholders

* My main focus is changing Dell's suite of systems management products from system-centric to user-centric.

• Developed high and low level storyboards, mockups and prototypes to effectively

communicate interaction and design ideas. Produced pixel perfect UI elements for

deployment teams

• Created concepts and strategies that I saw throughout development process

• Assigned to lead Dell Kace BYOD visual design strategy for their BYOD products

• Unified the user experience across multiple Dell Kace products

• Assigned to contribute to Dell’s UX guidelines and visual language system for the

software group

• Involved in multiple touch points of product development life cycle,

from development to conceptualizing marketing campaigns

• Developed and managed print initiatives; including ad design and

collateral production

• Maintained and expanded the corporate brand strategy through all media including

print and electronic

• Analyzed and implemented user research into an optimal user experience

• Influenced and educated product teams in user-centered design principles

and processes