# Inna Ben-Soussan

> Staff Product Designer | AI × UX for Complex B2B SaaS Systems & Developer Platforms | Former Engineer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/inna

Product designer who loves making complicated data and workflows simple.
I own the entire life-cycle of product development from product ideation and definition, user research, identifying deliverables, estimating effort, iterating on wireframes and design, usability testing, post-launch evaluation, communication & collaboration with product, engineering, and other stakeholders. 
Previously, as a full-stack software engineer, worked in various companies from small startups to big organizations, building web applications. 
I thrive at breaking down complex problems and putting chaos into order. I'm detail-oriented while staying focused on the big picture. I'm not afraid of asking questions, producing hypotheses and solutions, and iterating those solutions to optimal design, business and technical performance.

## Work Experience
### Staff Product Designer @ Cockroach Labs
Jan 2022 – Present
Leading strategic initiatives across database observability, AI-assisted workflows, and developer experience within CockroachDB Cloud.
•	Led design for monitoring, troubleshooting, and SQL performance optimization workflows in a distributed cloud database environment.
•	Evolved information architecture to support complex relational models and multi-surface workflows at scale.
•	Established reusable interaction patterns for data-heavy interfaces, including advanced filtering, tables, and visualization frameworks.
•	Led design exploration and validation of AI-powered console experiences, translating emerging interaction models into production-ready solutions.
•	Contributed to measurable improvements in task success rates and NPS across core workflows.

### Sr. UX Designer @ Couchbase
Jan 2020 – Jan 2022
First designer on Couchbase Capella, a cloud Database-as-a-Service (DBaaS) platform for enterprise developers and platform teams. 
•	Led the evolution of platform information architecture and core workflows from early incubation through global enterprise adoption. 
•	Partnered closely with product and engineering to deliver scalable, production-ready cloud experiences. Contributed to Capella’s growth into a multi-million ARR platform recognized as Best Cloud Management Solution — Cloud Awards 2022–2023.

### Product Designer @ SpaceIQ
Jan 2019 – Jan 2020 | Mountain View
Owned end-to-end product design for enterprise SaaS workplace management platform, leading research, IA, and system design across web and mobile experiences.

### Product Designer @ Tradecraft
Jan 2018 – Jan 2019 | San Francisco Bay Area
Designed end to end user-centered experiences for high growth-startups.

### Senior Frontend Software Engineer @ LiveAction - Network Management Software
Jan 2016 – Jan 2018 | Palo Alto, CA
•	Successfully led features development from design stage through production, influencing in scoping and planning of features while working in collaborative fast paced agile development environment. Accelerated in completing tasks within committed deadlines, Identifying and escalating any issues that arise.
•	Partnered with designers to ensure a cohesive and engaging user centered approach and implemented it with high standards of code quality.

### Software Developer @ Stanford University
Jan 2010 – Jan 2016 | Palo Alto, California
•	Conducted user research and analysis to define user types and Jobs-To-Be-Done. Designed and developed enterprise web application screens and interaction.
•	Designed and built responsive WordPress website, including creating a logo, branding and style guide.
•	Worked closely with business analysts, product and developers to define user requirements and translating them into reliable, intuitive features and robust solutions in a timely manner to ensure software solutions elevated user experience.

### Web Developer @ OFJCC
Jan 2009 – Jan 2010 | Palo Alto, CA
•	Designed and published web content, maintained the company’s website while improving the website performance.
Collaborated with creative staff on design and layout issues to facilitate web publishing.

### Web Application Developer @ Fundtech
Jan 2004 – Jan 2008
•	Implemented new GUI design while migrating GUI layer to new technologies and mentoring new developers.
•	Developed front-end and back-end layers of multi-tiered architecture and multi-platform technology web based product.
•	Worked continuously with business analysts, QA and other stake holders in the company through all stages of the development cycle including requirement gathering, design, coding, testing, debugging, bugs fixing including production support and maintenance.


## Education
### Master of Business Administration (M.B.A.) in Major in Management of Technology and Information Systems
Tel Aviv University

### Computer Software Engineering
Hacker software Training Center

### Bachelor's Degree in Business and Psychology
Tel Aviv University


## Contact & Social
- LinkedIn: https://linkedin.com/in/innabensoussan
- Website: https://innk.design

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Source: https://flows.cv/inna
JSON Resume: https://flows.cv/inna/resume.json
Last updated: 2026-02-23