# Insun Ahn > Product Design Manager at Meta Location: San Francisco, California, United States Profile: https://flows.cv/insun A product design leader with strong skills in design craft with strategic thinking. With over a decade of experience, I’ve helped multiple organizations rethink and design products for higher achievement. I have an eye for detail, which feeds my passion for making complex systems consistent and simple for users. I give direction on designs that balance aesthetics with technical feasibility. I keep my thinking sharp by keeping up with new tools, products and trends while constantly looking towards the future for inspiration. I work well with Product, Engineering and Marketing. I partner with all of these teams to help imagine, visualize and ship the future of our products. I work well under pressure and I am able to adapt to change quickly. My focus is on communication and user advocacy of designs, and building creative teams that succeed together. I continue to push myself everyday through observation and inspiration. I am a firm believer that persistence and collaboration is the best way to push the limits of creativity. ## Work Experience ### Product Design Manager @ Meta Jan 2020 – Present | Menlo Park, CA Leading design for Business Messaging — Click to Message Ads — a product that makes conversations between people and businesses more personal, powerful, and productive across WhatsApp, Messenger, and Instagram. Influenced the Click-to-Messenger and Instagram teams to achieve over 40% year-over-year revenue growth through high adoption. - Shape the end-to-end user experience and product strategy for Click to Message Ads, connecting ad surfaces to business messaging at scale across Meta's family of apps. - Support and grow a team of product designers, helping them deepen craft, expand impact, and build the skills to lead in an AI-native way. - Champion AI-assisted design workflows to help designers move faster and think bigger — while holding a high bar for craft quality and ensuring every solution is rooted in solving real problems for businesses and consumers. - Partner with product, engineering, and research to define strategy, align on priorities, and drive decisions that balance business impact with user value. - Establish team rituals, quality standards, and feedback processes that make excellence repeatable. ### Design Manager @ Intuit Jan 2018 – Jan 2020 | Mountain View, California, United States Led design across Core Payroll and Growth initiatives at Intuit, overseeing a team of interaction and visual designers working on high-impact, compliance-critical experiences used by small businesses nationwide. - Delivered the Core Payroll redesign, improving run payroll and compliance workflows for millions of small business owners — balancing regulatory complexity with simplicity and ease of use. - Drove growth initiatives including TSheets integration, Workforce features, and the Payroll mobile app. Expanding the product footprint and improving cross-platform consistency. - Orchestrated design collaboration with 3rd-party HCM partners (workers' compensation, HR, benefits, 401k) to create a seamlessly integrated ecosystem for small business payroll needs. - Led design reviews, brainstorming, and rapid prototyping sessions that raised the quality bar and kept the team moving at pace. - Partnered with leadership on yearly and quarterly roadmaps, aligning team OKRs with business priorities and individual career development goals. ### Senior Product Designer @ Intuit Jan 2018 – Jan 2018 | Mountain View, California ### Director of Product Design @ IMVU Jan 2015 – Jan 2018 | United States -Led multidisciplinary design teams covering a variety of areas, including the product design, design operations, marketing design, and user research. -Leading the creation and development of all the creative at IMVU -Worked on both Mobile native (iOS, Android) and desktop platforms. ### Lead Product Designer @ IMVU Jan 2013 – Jan 2014 | Redwood City, California ### Senior Product Designer @ IMVU Jan 2011 – Jan 2012 Graphic User Interface Design, Visual Design, Promotional design, Design Style Guide ### Visual Designer @ Nurien Software Jan 2008 – Jan 2009 | Gangnam District, Seoul, South Korea GUI, Flash Action script, Front-end deign, Visual Design ### Instructor @ Hansung University Jan 2007 – Jan 2008 | Seoul, South Korea Web Design Instructor ### Design Manager @ Rebi Search Jan 2007 – Jan 2007 | Gangnam-gu, Seoul, Korea GUI, Visual Design, Information Architecture, Front-end development ### Visual Designer @ ezboard, Inc Jan 2006 – Jan 2007 | San Francisco, California, United States GUI, Visual Design,Front-end development, Design Style guide, BI, BI application design ### Web Designer @ Digitrove, Inc Jan 2005 – Jan 2006 | San Francisco, California, United States Flash Action script, motion graphic, web design ## Education ### MFA in New Media Academy of Art University ### BFA in Graphic Design Hansung University ## Contact & Social - LinkedIn: https://linkedin.com/in/insunahn - Portfolio: http://www.insunahn.com --- Source: https://flows.cv/insun JSON Resume: https://flows.cv/insun/resume.json Last updated: 2026-04-13