# Iqbal Kaur > Software Engineer at ProcessUnity Location: Stoneham, Massachusetts, United States Profile: https://flows.cv/iqbal Experienced Software Engineer with a demonstrated history of working in the telecommunications industry. Strong engineering professional graduated from Panjab University. ## Work Experience ### Software Engineer @ ProcessUnity Jan 2019 – Jan 2023 | Concord, Massachusetts, United States Worked as a full stack software engineer, writing backend C# APIs, with ReactJS frontends as well as writing scripts/stored procedures in SQL Designed and implemented RESTful APIs that powered multiple systems. Collaborated with cross-functional teams to understand project requirements and ensure API compatibility with existing systems. Conducted thorough testing and debugging to ensure the reliability and performance of developed APIs. Documented API specifications and provided clear and comprehensive documentation for developers and stakeholders. Successfully delivered a high-performance API that reduced data retrieval time by 50% and improved overall system efficiency using backend and frontend caching. Led the UI/UX design process from concept to implementation for the entire application. Conducted user research and usability testing to inform design decisions and improve overall user satisfaction. Successfully increased user engagement by 25% and received positive feedback from clients for delivering visually appealing and intuitive user interfaces within project timelines. Helped team debugging critical production bugs/issues. Added new features or enhanced to certain areas of the application like Reporting, Assessments, Questionnaires, Roles and Permissions. Pair programming with senior engineers to help them on board and learn new skills from them. Skills: Prototyping (e.g., Figma), Usability Testing, React JS, MUI, Semantic/Fomantic, API Development (RESTful), Programming Languages (e.g., C#, JavaScript, etc.), API Frameworks (ASP.Net Web API.), Testing and Debugging using Postman/VS, Backend MSSQL. ### Software Engineer Level II @ Granite Telecommunications Jan 2015 – Jan 2019 | Quincy, MA. Contributed to the architecture, design and coding of web-based Enterprise Solution. The internal applications are used by 1000+ business users for their customers. Created Managed Wi-Fi web application using ASP.NET Web Services, CSS, and HTML. UI in Mendix (Rapid app development platform). Search functionality using stored procedure in Oracle. E-Commerce solution to facilitate placing orders. User access and security Generating summary reports Enhanced WorkOrderManagement web application Created provisioning Work Orders using ASP.NET Web Services, CSS, HTML. Experience working in MSSQL server, Oracle. UI in Mendix. Integrated Microsoft Dynamics GP (Great Plains) web service into WorkOrderManagement using smartconnect. Used Worldship shipping software to pull data from and push into WorkOrderManagement provisioning work orders . Enhanced Cornerstone (Contract Management), a finance/billing web application. Used ASP.NET, Oracle, Beyond Compare Added multiple features to this large application. Added a new feature to accept late payments with a fee charge. Used JavaScript to dynamically update data. Used Visual Studio to track bugs. Used Visual SourceSafe Worked with DBA, BA, Team Lead, QA and PM. Assisted DBA team in designing and implementing a SQL Server 2008 solution to replace existing SQL Server 2000 and Oracle databases. Worked with Development Team and Business Analysts to implement Microsoft Team Foundation Server and developed a full SDLC framework. Assisted in the maintenance of legacy classic ASP code. Contributed to the maintenance and enhancements of back end processing in VB.NET and C#. Participated and contributed to ad-hoc development projects. ### Web Developer @ Freelancer Jan 2014 – Jan 2015 • Developed http://iqbalkaur.net • Features: My Personal Blog engine to create new blog posts. • Enables discussion through comments. • User authentication using cookies. • Admin page to manage, update, delete all posts • Uses TinyMCE for WYSIWYG editing with integrated image upload. • Technologies used: • ASP.net 2013 using C#. • HTML, JS/ JQuery, CSS. • Framework: Bootstrap. • Microsoft SQL server 2012. • GitHub: https://github.com/IqbalKaur/iqbalkaur ### Web Developer/ Trainee @ CS infotech Jan 2010 – Jan 2010 Worked on an application that integrates with Social Bookmarking Site DELICIOUS Designed admin and user section. ## Education ### Master of Computer Applications - MCA in Computer Science Panjab University ### Bachelors of Computers Applications S. D. College ## Contact & Social - LinkedIn: https://linkedin.com/in/iqbal-kaur-200465a6 - Portfolio: http://iqbalkaur.net --- Source: https://flows.cv/iqbal JSON Resume: https://flows.cv/iqbal/resume.json Last updated: 2026-03-28