• Led backend development for a global risk assessment platform used by over 1,000 field engineers in 100+ countries, enabling efficient site evaluations and automated hazard report generation.

• Built and integrated 5+ APIs using .NET Core and GraphQL, presenting integration workflows to product owners and business analysts to align technical solutions with evolving business needs.

• Designed and implemented initialization workflows for 5+ risk modules, transforming complex datasets from external systems into normalized PostgreSQL schemas, improving data reliability and consistency.

• Managed the platform’s largest schema spanning 60+ tables across multiple PostgreSQL databases, collaborating within a 6-member backend team to maintain scalable and efficient data models.

• Remediated 25+ security and quality issues flagged by Veracode and SonarQube, reducing vulnerabilities and ensuring compliance with internal code quality standards.

• Maintained over 80% unit test coverage using xUnit and Moq, resulting in a measurable drop in deployment errors and increased CI/CD stability.

• Gathered and refined business requirements across 20+ sprint cycles by engaging with cross-functional stakeholders and translating needs into detailed user stories with clear acceptance criteria.

• Built backend components for a risk evaluation system assessing property valuations across 200+ remote sites, improving coverage for field engineers and underwriters.

• Developed RESTful APIs using TypeScript to automate risk calculations across three core modules, increasing processing speed and reducing manual intervention.

• Created Swagger documentation and demoed API endpoints to a four-member backend team, accelerating integration timelines and reducing onboarding friction.

• Executed and maintained 15+ CI/CD pipelines in Azure DevOps, ensuring smooth deployments across development, staging, and production environments.

• Resolved 40+ bugs over 13 sprints, cutting QA testing overhead by 25% and contributing to higher service reliability.

• Partnered with QA and senior engineers to prioritize and deliver 10+ backend fixes, resulting in faster release cycles and greater system stability.

• Authored 5+ handover artifacts and documented key system behaviors to support incoming developers, reducing onboarding time and knowledge gaps.

• Operated printing, copying, and marketing services for clients, ensuring high-quality production and on-time delivery.

• Consulted with customers to create personalized marketing materials, building loyalty and driving repeat business.

• Managed print production equipment and collaborated with the sales team to meet department goals.

• Assisted customers with purchases, returns, and product inquiries across a variety of departments.

• Maintained store organization and helped achieve sales targets through excellent customer service.