# Irene Jacob > Software Engineer | MBA Candidate at NYU Stern Location: New York, New York, United States Profile: https://flows.cv/irenejacob Strategist with a software engineering background and experience across enterprise platforms, risk analytics, and large-scale systems, leveraging technical depth and business judgment to drive clarity, execution, and scalable outcomes. Worked across end-to-end product and integration workflows, partnering with engineers, product owners, underwriters, and field teams to translate complex technical problems into practical, business-ready solutions. Part-Time MBA candidate at NYU Stern (Langone Program), building expertise in strategy, leadership, negotiation, and organizational design to complement a strong foundation in technology and systems thinking. Experienced in operating at the intersection of technology and business, with a focus on process improvement, cross-functional collaboration, and decision-support in complex enterprise environments. Skilled in Business Analysis, Stakeholder Management, Systems Thinking, Agile Delivery, and Technical-to-Business Communication. ## Work Experience ### Software Engineer @ FM Global Jan 2024 – Present | Johnston, Rhode Island, United States - Led backend development for a global risk assessment platform used by over 1,000 field engineers in 100+ countries, enabling efficient site evaluations and automated hazard report generation. - Built and integrated 5+ APIs using .NET Core and GraphQL, presenting integration workflows to product owners and business analysts to align technical solutions with evolving business needs. - Designed and implemented initialization workflows for 5+ risk modules, transforming complex datasets from external systems into normalized PostgreSQL schemas, improving data reliability and consistency. - Managed the platform’s largest schema spanning 60+ tables across multiple PostgreSQL databases, collaborating within a 6-member backend team to maintain scalable and efficient data models. - Remediated 25+ security and quality issues flagged by Veracode and SonarQube, reducing vulnerabilities and ensuring compliance with internal code quality standards. - Maintained over 80% unit test coverage using xUnit and Moq, resulting in a measurable drop in deployment errors and increased CI/CD stability. - Gathered and refined business requirements across 20+ sprint cycles by engaging with cross-functional stakeholders and translating needs into detailed user stories with clear acceptance criteria. ### Software Engineering Co-op @ FM Global Jan 2023 – Jan 2023 | Johnston, Rhode Island, United States - Built backend components for a risk evaluation system assessing property valuations across 200+ remote sites, improving coverage for field engineers and underwriters. - Developed RESTful APIs using TypeScript to automate risk calculations across three core modules, increasing processing speed and reducing manual intervention. - Created Swagger documentation and demoed API endpoints to a four-member backend team, accelerating integration timelines and reducing onboarding friction. - Executed and maintained 15+ CI/CD pipelines in Azure DevOps, ensuring smooth deployments across development, staging, and production environments. - Resolved 40+ bugs over 13 sprints, cutting QA testing overhead by 25% and contributing to higher service reliability. - Partnered with QA and senior engineers to prioritize and deliver 10+ backend fixes, resulting in faster release cycles and greater system stability. - Authored 5+ handover artifacts and documented key system behaviors to support incoming developers, reducing onboarding time and knowledge gaps. ### Print & Marketing Associate @ Staples Jan 2021 – Jan 2022 | Bergenfield, New Jersey, United States - Operated printing, copying, and marketing services for clients, ensuring high-quality production and on-time delivery. - Consulted with customers to create personalized marketing materials, building loyalty and driving repeat business. - Managed print production equipment and collaborated with the sales team to meet department goals. ### Sales Associate @ Staples Jan 2021 – Jan 2021 | Bergenfield, New Jersey, United States - Assisted customers with purchases, returns, and product inquiries across a variety of departments. - Maintained store organization and helped achieve sales targets through excellent customer service. ## Education ### Master of Business Administration - MBA NYU Stern School of Business ### Bachelor of Engineering Technology in Medical Informatics Technology New Jersey Institute of Technology ### High School Diploma in Biomedicine Academies at Englewood ## Contact & Social - LinkedIn: https://linkedin.com/in/irenejacob28 --- Source: https://flows.cv/irenejacob JSON Resume: https://flows.cv/irenejacob/resume.json Last updated: 2026-04-05