San Francisco, California, United States
• Directed the design of a modular admin tool used by 1,100+ staff, streamlining workflows and boosting productivity across diverse user needs.
• Increased operational efficiency by 92% by standardizing tools and processes across design, product, and engineering teams—enhancing collaboration and reducing redundancies.
• Led the creation and implementation of a scalable design system, ensuring platform-wide consistency while enabling future configurability.
• Partnered cross-functionally with product, engineering, UX research, and operations to reduce costs by 20% through system consolidation, automation, and digitization.