# Isabel Arcilla

> Sr UX Designer | SaaS | B2B | B2C | Health Tech

Location: San Francisco, California, United States
Profile: https://flows.cv/isabelarcilla

I'm an experienced designer based in San Francisco, California, specializing in both B2B and B2C environments. My passion lies in uncovering the intricacies of human behavior and turning complexity into intuitive, impactful experiences.

With 10 years in SaaS and healthcare technology, I’ve partnered with enterprise clients and cross-functional teams to bridge the gap between business goals and user needs. Whether through qualitative research, quantitative insights, or design systems, I thrive in regulated industries where data-driven decisions and strategic design are key.

Outside of work, I’m likely hunting for the perfect sandwich or exploring the outdoors with my Weimaraner.

## Work Experience
### Senior UX Designer @ Sharecare
Jan 2023 – Jan 2024 | San Francisco, California, United States
• Directed the design of a modular admin tool used by 1,100+ staff, streamlining workflows and boosting productivity across diverse user needs.
• Increased operational efficiency by 92% by standardizing tools and processes across design, product, and engineering teams—enhancing collaboration and reducing redundancies.
• Led the creation and implementation of a scalable design system, ensuring platform-wide consistency while enabling future configurability.
• Partnered cross-functionally with product, engineering, UX research, and operations to reduce costs by 20% through system consolidation, automation, and digitization.

### UX Designer II @ Virgin Pulse
Jan 2023 – Jan 2023 | San Francisco, California, United States
• Led design and strategy for stats, device integrations, and apps across mobile and web platforms.
• Designed and launched a personalized stats dashboard, improving user engagement by delivering relevant insights through research and cross-functional collaboration.
• Reduced technical debt by 67% by streamlining redundant features and optimizing device integration.

### UX Designer @ Virgin Pulse
Jan 2021 – Jan 2023 | San Francisco, California, United States

### UX Designer @ Adalo
Jan 2020 – Jan 2021
• Established strategy and designs for an influencer marketing app

### UX Designer @ GivePulse, Inc.
Jan 2020 – Jan 2020 | Austin, Texas, United States
• Performed usability testing, identified friction points in user journeys, improved information architecture, built high-fidelity mockups and prototypes for emails and core products

### Business Analyst (Clinical Quality Programs Consultant) @ eClinicalWorks
Jan 2019 – Jan 2019 | Austin, Texas
• Worked with clients to configure chronic care management dashboards to track patient compliance, identify and manage risk, and automate claims

### Account Manager (Patient Engagement Implementation) @ eClinicalWorks
Jan 2016 – Jan 2019 | Austin, Texas
• Increased revenue by 40% in 2019 by cross-selling products - patient portal, communications platform, kiosk check-in
• Supervised and oversaw 115 enterprise accounts, ensuring long-term business for maximum profit

### Trainer (Software Specialist - Level 2) @ eClinicalWorks
Jan 2014 – Jan 2016 | Boston, Massachusetts, United States
• Analyzed workflows and process limitations for 50 clients to integrate into the electronic medical record system


## Education
### Bachelor of Science (BS) in Advertising
The University of Texas at Austin


## Contact & Social
- LinkedIn: https://linkedin.com/in/isabelarcilla
- Portfolio: https://isabelcho.me

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Source: https://flows.cv/isabelarcilla
JSON Resume: https://flows.cv/isabelarcilla/resume.json
Last updated: 2026-04-13