1. Spearheaded the development of the leading Creator Management SaaS Platform utilizing Vue.js, PHP, and Laravel while practicing Agile Software Development methodologies, enabling efficient influencer collaboration and campaign management.

2. Led critical bug resolution on production and provided directions on hotfixing to Product and Quality Assurance teams, preventing severe analytical data loss.

3. Collaborated with DevOps in setting up Affiliate Conversions' metrics monitoring and alerts on DataDog and New Relic for production and staging environments.

4. Identified issues in Docker configuration scripts for local development environments.

5. Utilized AWS for bug reproduction on staging environments using SSM and configured environment variables along with secrets using Parameter Store.

6. Demonstrated a commitment to software quality through the implementation of Jest and PHP unit tests, achieving over 90% test coverage.

7. Successfully addressed critical frontend and backend defects, particularly in third-party API integrations (Shopify, WooCommerce, and Magento), preventing potential revenue loss exceeding $200,000.

1. Collaborated with a group of senior engineers to mobilize the NextSteps application, a web-based orientation checklist tailored for incoming SJSU students. Leveraged PHP, Bootstrap, HTML, and CSS to enhance its accessibility, ensuring a smoother transition for new students.

2. Pioneered the implementation of automated testing procedures for the application, employing Robot Framework and Selenium in Docker. This not only ensured the application's robustness but also established a standardized testing process for the team's future projects.

3. Earned unanimous approval from stakeholders by diligently adhering to their product specifications and simultaneously upholding accessibility standards..

1. Demonstrated strong verbal and written communication by providing comprehensive technical support through various channels, including in-person, phone, email, lab, and dorm room assistance, effectively addressing inquiries and issues related to computer systems for a diverse customer base of over 30,000 individuals.

2. Achieved an outstanding 97% customer satisfaction rate based on a survey completed by more than 1,000 respondents, comprising students, faculty, and staff from SJSU.