In this role, I support the UX and product teams at Google Fi by helping bring clarity, structure, and momentum to a wide range of projects. Much of my work involves navigating ambiguity, aligning partners, and making sure designers, researchers, and product teams have the space and information they need to do their best work.

I’ve built feedback loops, clearer decision-making rituals, and lightweight operational systems that help cross-functional teams stay connected, especially when requirements shift or timelines move. Along the way, I’ve used AI-assisted tools to make work more visible and to support leadership in understanding risks and opportunities early.

What I’m most proud of is the way this role strengthened my ability to listen deeply, communicate clearly, and bring people together—skills I’m excited to carry into my next full-time home in a more human-centered environment.

Leading weekly Yoga en Español community classes and joining the studio teaching staff for Tuesday/Thursday early morning Power Flow.

In this role, I helped bring early-stage digital experience concepts into real conversations around roadmap and market potential. I worked closely with Audi and Porsche partners, building the relationships and operational structure needed for our innovation team at IECC to influence upstream decisions.

Across multiple workstreams—including automaker apps, native systems, and AI-powered experiences—I supported teams through ambiguity, shifting priorities, and technical complexity. I coordinated cross-functional groups (Product, UX, Engineering, Research) to keep vision and execution connected, while ensuring that customer insights remained at the center of our decisions.

A big part of my impact was in storytelling and leadership alignment: preparing and delivering executive presentations that clarified value, framed risks, and helped stakeholders understand the path from concept → pilot → roadmap.

Highlights

Helped move key digital experience concepts closer to roadmap consideration through cross-team alignment and customer insight integration.

Built relationships with Audi and Porsche teams that allowed our prototypes to be taken seriously at the global level.

Navigated ambiguity across evolving AI initiatives, translating technical exploration into user-centered opportunities.

Led sprint planning, readiness reviews, and milestone tracking to ensure progress across three major innovation streams.

Delivered executive-facing narratives that strengthened buy-in and strategic clarity.

I joined IECC to build structure in a space that had very little. This was a newly formed role, which meant I had to define operating rhythms, collaboration models, and processes from scratch while supporting a design-led innovation team working on future digital experiences.

I partnered with global teams across the U.S., Germany, and China to coordinate workshops, align expectations, and ensure customer journeys and insights guided our early concepts. I also helped manage the foundational UX work for the Scout Motors revival, creating alignment across global stakeholders during a period of rapid growth.

This role strengthened my belief in human-centered operations—the kind that clarify roles, build trust, and allow creativity and innovation to thrive.

Highlights

Built operational systems that improved collaboration and clarified ownership across three continents.

Program-managed early UX development for the Scout Motors revival, grounding decisions in customer journeys and brand research.

Facilitated strategic workshops that brought together cross-cultural teams to align on opportunity areas.

Delivered presentations and materials used to secure leadership support, strategy alignment, and budget approval.

Navigated ambiguity daily, shaping a role that did not previously exist and creating structure where the team needed it most.

At Studio VARA, I stepped into a newly created role and helped bring structure, clarity, and healthier working rhythms to an architecture and interiors studio navigating growth and the uncertainty of the COVID era. My goal was simple: create an environment where talented designers could focus on creative excellence while feeling supported, informed, and empowered.

I introduced new operational systems, clarified ownership across teams, and built tools that made decision-making, planning, and communication easier for everyone. This work not only improved efficiency and profitability—it created a calmer, more connected environment where people could truly do their best work.

Highlights

Designed and implemented a firm-wide COVID Communication Protocol Matrix, increasing team efficiency and engagement by more than 25%.

Introduced a Responsibility Assignment Matrix (RACI), improving role clarity, reducing friction, and strengthening employee retention.

Developed a Project Work Plan Template that increased project profitability by 25%+ while supporting clearer scoping and expectations.

Managed budget breakdowns, contract proposals, and delivery to ensure operational and financial alignment across teams.

Led the full transition to Asana as the firm’s project management tool—creating workflows, rituals, and templates that improved collaboration and predictability.

Navigated a newly defined role with ambiguity, building processes and human-centered systems the studio still relies on today.