# Ish Singh > Product Designer @ Gallup | Previously @ Indeed | BS in Human-Centered Design & Engineering from University of Washington Location: Seattle, Washington, United States Profile: https://flows.cv/ish πŸ‘‹ Hi my name is Ish! I'm a Product Designer based in Seattle with a Bachelor's in Human Centered Design & Engineering. I've designed for Microsoft, Indeed, First American, and more! I'm passionate about using user-centered design principles to develop data-driven solutions that create direct & meaningful impact! πŸ‘©β€πŸ’» As the lead Product Designer & Researcher for my project @ Microsoft, I spearheaded the redesign of the support page, leveraging innovative strategies to enhance personalization. Through meticulous research and iterative design, I successfully implemented personalization features across 15+ screens, reducing user workload by 25%. πŸ‘©β€πŸ’» Previously, I was a Product Design intern @ Indeed, where I designed an internal web tool for Product Managers to track user drop off rates across the company. My design tool was implemented and used across 5+ platform teams at Indeed, streamlining their workload. I collaborated closely with Product Managers, Researchers, and Developers to make tracking data easier and more convenient! πŸ’β€β™€οΈ More about me: β€’ I love to design products that have direct impact on users β€’ I am passionate about the healthcare and education industry! β€’ I love reading fantasy books - which inspired me to learn Archery 🏹 turns out its a lot harder than they make it seem in books πŸ”— I'd love to hear something about you. What are you thinking about, dreaming up and building? Let's talk! βœ‰οΈEmail: ishita.singh274@gmail.com 🎨Portfolio: https://www.ishitasingh.net/ ## Work Experience ### Product Designer @ Gallup Jan 2024 – Present ### Product Designer @ Microsoft Jan 2023 – Jan 2023 | Seattle, Washington, United States [Sponsored Project] β€’ Redesigned Microsoft SMC’s support pages to enhance personalization features, cutting user workload by 25% β€’ Conducted 8 user interviews, surveys, affinity mapping, and competitive analysis to discover innovative product opportunities on personalized support websites. β€’ Implemented personalization features across 15+ screens of redesigned support page to maximize efficiency for users β€’ Facilitated usability testing sessions with 20 participants to gather feedback on low and high-fidelity prototypes, iteratively refining the design based on user insights. ### Product Designer @ Indeed.com Jan 2022 – Jan 2022 | Seattle, Washington, United States β€’ Led design of internal analytics web tool that allowed Indeed to identify user drop-off points across 5 platforms β€’ Conducted user interviews, surveys & A/B tests with 10 participants to identify pain points in analytics web tool β€’ Designed and iterated a high-fidelity interactive prototype of Funnel Web tool, increasing user satisfaction by 20% β€’ Redesigned 30+ high-fidelity web wireframes using Figma to adopt updated Design System components & elements β€’ Collaborated with 5 cross-functional partners during product development to iterate on modern user interface designs ### UX Researcher & Product Designer @ Grand Studio Jan 2022 – Jan 2022 | Seattle, Washington, United States β€’ Spearheaded the user research initiative for patient check-in experience in the Swedish Hospital mobile application β€’ Conducted competitive analysis with 15+ competitors to evaluate best check-in experiences and identify market gaps β€’ Led 15 subject matter expert interviews and diary studies to gather qualitative and quantitative data about user needs β€’ Initiated user interviews with 12+ hospital patients to discover customer insights and drafted 4 user personas β€’ Ideated solutions and features for design project and developed 4 low fidelity sketches of product concept design ### Product Designer @ First American Title Jan 2021 – Jan 2021 | Seattle, Washington, United States β€’ Facilitated the redesign of an internal company tool that generates financial documents, resulting in a 20% increase in user satisfaction and solving 5 usability issues β€’ Implemented low & high-fidelity prototypes with 9+ web screens using industry design system component β€’ Improved user flow by leading responsive web mockups and providing a design solution used by 50+ escrow officers β€’ Guided usability testing by examining 15 participants, achieving 90% success rate in review cycle after iteration β€’ Developed a Figma design toolkit comprising of 25+ components that enabled rapid wireframing across organization ### HCDE Major Chair @ SWE @ Society of Women Engineers at UW Jan 2020 – Jan 2021 | Seattle, Washington, United States β€’ Collaborated with faculty advisors to develop academic and professional development resources tailored to the needs of HCDE students β€’ Led efforts to increase awareness and participation in HCDE-related activities and opportunities among SWE members, resulting in greater engagement and community involvement. β€’ Conducted regular office hours to mentor 15 - 20 students weekly ### UX Researcher: Mobility for Community Resilience @ University of Washington Jan 2020 – Jan 2020 | Seattle [ HCDE Directed Research Program] β€’ Designed and developed a unique educational card game aimed at raising awareness and educating children about natural disaster preparedness. β€’ Utilized principles of user experience (UX) design to create an engaging and interactive learning experience for children. β€’ Incorporated elements of gamification to make learning about disaster preparedness fun and memorable for young audiences. β€’ Conducted user testing and feedback sessions to refine the game mechanics and user interface, ensuring optimal usability and effectiveness. ### UX Researcher: HCDE Directed Research Program "Dear Design" @ University of Washington Jan 2020 – Jan 2020 | Seattle, Washington, United States β€’ Collaborated with Professor Cindy Atman in a faculty-led research group during Spring Quarter, 2020. β€’ Presented iterative design representations on paper for various activities, totaling 10 presentations throughout the research process. β€’ Analyzed 20 Dubberly Design Models and other sets of design research findings, focusing on enhancing design awareness. β€’ Investigated the potential for learning from design research findings through the lens of design awareness. ## Education ### Bachelor's degree in Human Centered Design and Engineering University of Washington Jan 2019 – Jan 2023 ### Associate of Science - AS in Science Track 1 Bellevue College Jan 2017 – Jan 2019 ## Contact & Social - LinkedIn: https://linkedin.com/in/isingh22 - Portfolio: https://www.ishitasingh.net/ --- Source: https://flows.cv/ish JSON Resume: https://flows.cv/ish/resume.json Last updated: 2026-03-30