• Driving design and implementation of scalable and high performant backend features for analytics driven data management software by collaborating with cross functional teams

• Utilizing my technical problem-solving skills to troubleshoot and conduct thorough root cause analysis of complex customer escalation issues, providing timely and effective resolutions while maintaining clear communication with customers and stakeholders

• Mentoring junior engineers and interns by offering targeted guidance and feedback on best practices in code development, thereby enabling them to unlock their full potential

• Involved in designing and development of backend for various features of analytics driven data management software to migrate, replicate, and recall user’s unstructured data from different fileservers (Windows, EMC, Netapp) to cloud and on-premise targets over the SMB/CIFS and NFS protocols

• Collaborating with developers, product managers, and other stakeholders to gather requirements, define API contracts, and iterate on designs, thereby ensuring reliable and performance oriented backend design

• Responsible for developing scalable and high-performance RESTful APIs to support various data management features and internal micro-service architecture using Java Spring MVC framework

• Developed a web application to make ERP system cognitive and conversational using Tornado Framework in Python

• Identified the ERP relevant details by scrapping the user’s email using imaplib which triggered the proactive chat on user side

• Implemented computational linguistics concepts to process the email content and user queries using nltk library in Python

• Developed socket based chat application using SockJS library on top of Tornado framework by maintaining user sessions

• Support all Facilities Management Services information technology needs including networking, help desk support, PC hardware setup, trouble analysis, and problem resolution.

• Developed an eNotary web application using SPRING MVC (Model-View-Controller) framework

• Designed the front-end using HTML/CSS and the controllers (in MVC) using Java language

• Integrated object-oriented domain model to MySQL RDBMS using Hibernate object relational mapping framework

• Allowed clients/notary to get their documents notarized/notarize electronically using web sockets