# Ishan Jain

> Senior Solutions Engineer @ ngrok

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/ishanjain

Experience as Software Engineer with experience at Amazon having shown a demonstrated history of research and development in software. Skilled in Python (Programming Language), C (Programming Language), C++, Assembly Language, Swift, Java, and JavaScript. Strong engineering professional with a Bachelor of Engineering - BE focused in Computer Engineering from University of Illinois at Urbana-Champaign.

## Work Experience
### Senior Solutions Engineer @ ngrok
Jan 2026 – Present | San Francisco, CA

### Solutions Engineer @ ngrok
Jan 2024 – Present | San Francisco Bay Area

### Software Engineer @ Amazon Music
Jan 2022 – Jan 2023 | San Francisco Bay Area
Worked with technologies like Java, JavaScript, HTML/CSS, and Swift UI to enhance the internal music subscription infrastructure as well as client facing features for mobile/web platforms.

### Software Engineer @ Amazon Music
Jan 2022 – Jan 2023

### Software Engineer @ Manhattan Associates
Jan 2022 – Jan 2022
Java development to enhance backend services for supply chain processes for order and product infrastructure

### Software Engineer Intern @ Headlamp
Jan 2021 – Jan 2021
Used JavaScript in conjunction with the SLINGR platform in full stack web application development.

### Software Engineering Intern @ kThought
Jan 2020 – Jan 2020 | San Francisco, California, United States
Used TensorFlow and BERT to develop a trainable model that analyzes text and detects polarity of reviews regarding medical device depots and drug OEMs. Worked in the Natural Language Processing sector.

### Research Software Engineer @ University of Illinois at Urbana-Champaign
Jan 2017 – Jan 2020 | Urbana-Champaign, Illinois Area
Ran and altered psychology experiments to further improve efficiency and results using python script


## Education
### Master's degree in Artificial Intelligence and Machine Learning
Colorado State University Global

### Bachelor of Engineering - BE in Computer Engineering
University of Illinois Urbana-Champaign


## Contact & Social
- LinkedIn: https://linkedin.com/in/ishan-jain-645538167

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Source: https://flows.cv/ishanjain
JSON Resume: https://flows.cv/ishanjain/resume.json
Last updated: 2026-03-29