• High-Throughput Microservices: Technical Owner for the Java-based event-driven backbone serving 460M+ users; optimized Kafka and Kinesis consumers handling 1M+ RPS with sub-200ms latency across a distributed architecture.
• GenAI & RAG Orchestration: Architected a State-Aware RAG pipeline using LangChain4j and Pinecone; engineered an ingestion flywheel that embeds technical manuals into a Vector DB and synthesized them with real-time device state via a Kinesis-to-Kafka pipeline.
• Cost & Performance Optimization: Implemented Semantic Caching in Redis to slash LLM token costs by 80% and automated troubleshooting for global users, reducing manual support volume by 70%.
• Global Service Orchestration: Directed the technical delivery for Amazon Dash Replenishment (DRS) and Cloud-to-Cloud Voice integrations; synchronized technical release cycles and API contracts between US-based cloud infrastructure and Korea-based engineering labs.
• Operational Excellence & Resilience: Reduced MTTR by 35% by architecting fault-tolerant microservices using Resilience4j (Circuit Breakers, Bulkheads); standardized distributed tracing to isolate Kinesis shard-lag in real-time.
• Technical Leadership & Mentorship: Directed cross-functional execution for major product launches; mentored 5+ mid-level engineers on microservices best practices and standardized a "Design Doc" culture that reduced architectural rework by 25%.